Dependable medical industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
10
10
years of professional experience
Work History
Food Service Administrative Specialist
Parish Of Caddo
09.2022 - Current
Managed menu planning, food and supply purchases and inventory coordination.
Kept surfaces, tools and equipment clean and sanitized.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Learned other teammates' work tasks to train as backup.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Patient Care Technician
SH, Fresenius Medical Care
12.2013 - Current
Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards
Wore appropriate personal protective equipment to prevent pathogenic transmission and encourage recovery
Upheld rigorous cleaning and sanitation protocol to protect staff and patients from blood-borne, airborne, and surface-transferred pathogens
Demonstrated cultural sensitivity in all communications and service delivery, remaining continuously professional, respectful, and courteous
Minimized patient and staff exposure to infections and hazardous waste by collecting and disposing of the closed containers
Complied with policies and procedures on customer satisfaction and service excellence
Responded to emergencies, helping the qualified medical personnel stabilize and move distressed patients
Collaborated successfully by working with others to meet unit and organizational goals and to promptly attend to needs of patients and care team
Collected and documented the patient's vital signs, including temperature, blood pressure and respiration rate
Attended staff and in-service meetings and mandatory classes to continue to develop high level of patient care skills.
Personal Care Assistant
Matters of the Heart
09.2020 - 07.2022
Cooked meals based on nutritional requirements and special diets
Assisted clients with bathing and dressing to promote good personal hygiene
Observed self-administration of medications to adhere to medication regimen
Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
Maintained safe and clean patient environment
Transported clients to doctor's offices and grocery stores
Followed agency policy and procedures in administering care to clients
Performed routine housekeeping, including making beds, doing dishes, and sweeping
Maintained case notes to document resident progress and condition
Promoted independence to help clients accomplish basic daily living skills
Built strong relationships with clients to deliver emotional support and companionship.
Recognized and reported abnormalities or changes in patients' health status to case manager.