Stacey Hessler
Douglas,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Medical Billing Specialist
Trubridge
01.2020 - Current
- Ensured timely and accurate submission of claims to Medicare and Medicare HMO insurance carriers
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Located errors and promptly refiled rejected claims.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
Accounts Receivable Clerk
Bighorn Construction And Reclamation LLC
10.2019 - 04.2020
- Created invoices in Quickbooks from field tickets
- Submitted invoices for approval and payment
- Followed up with customers and area manager for payment status on submitted invoices
- Audit AR report and balanced with Quickbooks
- Scanned employee credit card receipts, coded the charges to the correct PO number and submitted for employee reimbursement
Hospital Billing Supervisor
Memorial Hospital Of Converse County
09.2014 - 10.2019
- Ensured timely and accurate submission of claims to Medicare and Medicare HMO insurance carriers
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Located errors and promptly refiled rejected claims.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Monitored changes in payer requirements, adjusting billing practices accordingly to minimize disruptions in the revenue cycle.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Collaborated with customers to resolve disputes.
- Responded to customer concerns and questions on daily basis.
- Posted payments and collections on regular basis.
- Served on the revenue cycle team, attended weekly meetings and typed the minutes
Office Manager/Medical Biller
North Platte Physical Therapy
10.2008 - 09.2014
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary
- Responded to customer concerns and questions on daily basis.
- Enrolled new providers with the insurance providers to ensure proper payment for patient claims
- Posted payments and collections on regular basis.
- Balance weekly deposits with bank statement
- Prepared payroll
- Enrolled employee's into the companies medical insurance
- Tracked employee's vacation and sick leave time
- Directly supervised 4 employees
Loan Counselor
Aurora Loan Services
08.2006 - 10.2008
- Answered inbound customer service phone calls and resolved all patient inquiries and disputes
- Made collection calls on past due mortgage payments
- Obtained customer financial information and discussed retention options
- Set up repayment plans for past due mortgage loans
Education
Associate of Arts - Accounting
University of Phoenix
Online Campus08.2018
Skills
- HIPAA Compliance
- Clerical Support
- Accounts Receivable
- Data Entry
- Billing and Collection Procedures
- Customer Service
- Teamwork and Collaboration
- Patient Collections
- Multitasking and Organization
- Work Prioritization
- Administrative Support
- Insurance Billing
Timeline
Medical Billing Specialist
Trubridge
01.2020 - Current
Accounts Receivable Clerk
Bighorn Construction And Reclamation LLC
10.2019 - 04.2020
Hospital Billing Supervisor
Memorial Hospital Of Converse County
09.2014 - 10.2019
Office Manager/Medical Biller
North Platte Physical Therapy
10.2008 - 09.2014
Loan Counselor
Aurora Loan Services
08.2006 - 10.2008
Associate of Arts - Accounting
University of Phoenix
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