Summary
Overview
Work History
Education
Skills
Timeline
Stacey Hicks

Stacey Hicks

Pleasantville,OH

Summary

Skilled troubleshooter that learns quickly in fast-paced environments, ensuring procedural adherence along with safety standards while maximizing productivity through efficient time management, meticulous organization and streamlining workflows.

Overview

24
24
years of professional experience

Work History

Production Operator

Magna Seating
02.2024 - 07.2024

~Demonstrated versatility by cross-training on multiple machines, assembling automotive components with minimal supervision, consistently exceeding daily production quotas

~Reduced equipment downtime by conducting root cause analysis for defects in finished products, implementing corrective actions to prevent future occurrences, and improving product reliability

~Trained new team members on company protocols, safety procedures, and equipment operations, ensuring a skilled workforce to streamline the manufacturing process

Owner / Tree Technician

JsH Wood & Tree Services
02.2012 - 12.2023

~Personally acquired over 95 residential and commercial clients, of which over 80 were repeat customers

~Trimmed trees executing suitable topping methods to promote healthy growth, improving aesthetics, and removing hazardous trees per the owner's specifications

~Demonstrated and enforced OSHA safety regulations for proper management, use, maintenance, and storage of equipment

~Processed payroll and accounts payable/receivables, implemented a filing system for retention of records/receipts to create a profit and loss statement, and prepared yearly tax returns

Mayors Assistant & Village Clerk

Village of Somerset
04.2016 - 11.2018

~Collected over $3,000 from past-due water and wastewater accounts and generated over $2500/year in revenue while promoting healthy activities by renting unused Village spaces

~Provided administrative support to the Mayor, implementing strategic plans for Village growth and development; involving research and applying for grants, coordinating calendars, meetings, and managing travel accommodations
~Organized logistics, materials, and agendas for Board and Village Council meetings, then recorded detailed meeting minutes
~Designed and updated village web page and managed social media accounts, creating engaging content; increasing online presence, and promoting village activities to over 1600 followers
~Maintained and managed over 600 water and wastewater accounts with Government Accounting Solutions Software, ensuring accuracy, accessibility, and state-mandated retention policies

Assistant Manager & Lead Server

Anthony's Italian Restaurant
02.2012 - 06.2018

~Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently, teams ready to meet customer needs, and maximize business success

~Increased sales significantly by upselling higher-end products to customers

~Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers

~Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives

Executive Administrative Assistant

Zanesville Muskingum County Health Depart / iForce
Zanesville, OH
07.2015 - 07.2016
  • Completing ad hoc tasks utilizing Microsoft Office Suite and government-issued software enabling the Health Commissioner and Directors to focus on high-level strategic initiatives
  • Collaborated with cross-functional teams of internal departments and external partners for the
    timely creation of birth abstracts and death certificates through IPHIS/EDRS systems
  • Developed and implemented an inventory management system, enhancing efficiency,
    maintaining records for accurate reporting and analysis of budgets

Senior Mortgage Loan Processor

Apex Mortgage Brokers
Columbus, OH
01.2001 - 04.2011
  • Consistently closed the highest number of loans in the department
  • Set up loan submission packages by staying up to date on loan regulation changes, processing
    loan applications in compliance with current laws, and handling any conditions sent from
    underwriting departments for final clear-to-close
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, and tax
    histories, then readied Truth-in-Lending Disclosures, and coordinated the closing process with
    attorneys, title companies, and clients

Education

BBA - Public Administration

Franklin University, Columbus, OH
05-2023

High School Diploma -

Westerville South High School, Westerville, OH
06-2000

Skills

  • Relationship building
  • Scheduling and calendar management
  • Accurate and detailed
  • Motivated self-learner
  • Analytical problem-solving
  • Strong organizational skills

Timeline

Production Operator - Magna Seating
02.2024 - 07.2024
Mayors Assistant & Village Clerk - Village of Somerset
04.2016 - 11.2018
Executive Administrative Assistant - Zanesville Muskingum County Health Depart / iForce
07.2015 - 07.2016
Owner / Tree Technician - JsH Wood & Tree Services
02.2012 - 12.2023
Assistant Manager & Lead Server - Anthony's Italian Restaurant
02.2012 - 06.2018
Senior Mortgage Loan Processor - Apex Mortgage Brokers
01.2001 - 04.2011
Franklin University - BBA, Public Administration
Westerville South High School - High School Diploma,