Senior retail/supply chain professional, people leader, change agent and business partner; experienced in developing strategic plans to drive change and consensus through sound corporate principles. Acknowledged throughout career for executing exceptional performance in the areas of associate engagement, process improvement, implementation, policy development, customer experience enhancement, talent development, top and bottom-line performance. Innovative approach with keen business insights of fostering a collaborative approach to meet objectives.
Territory spanned across 5 states, 9 distribution centers focusing on MRO customers totaling $510M in revenue. Servicing same day, next day and line haul delivery types. 50 salaried leaders and 300+ associates.
Oversaw 10 District Managers and 206 locations across South Carolina. Supporting the organizations retail strategy; Sales, Shrink, Customer Experience and Talent. Being ground engaged in stores, supported district leaders with timely, critical decision responses.
Led the field team for Merchandising Services in the South Atlantic Region, 7 states/12 districts/132 stores. Overseeing a direct report team of 32 salaried leaders, with overall leadership of 140 supervisors, and 1,400 plus associates. Encompassing responsibility to manage change and execute results by developing and motivating high performing teams.
Liaised with Division President and VP of Operations and Safety. Key functions included daily activities of driving change, process improvements and implementation of organizational projects within the Southern Division, 650+ stores. Administrating direct supervision of the work activities within the store support center and field operation leaders. This included selection, termination, performance appraisal and professional development.
During these 17 hears I held various positions with increasing levels of responsibility, culminating as a Senior Director of Operations - Southern Division. Positions held - District Manager, Regional Operations Manager, Sr. Manager Process Improvement, Store Manager and Assistant Store Manager.
Current Board Member of Cures For Chester, Retired Board Member Osceola Chamber of Commerce, Retired Board Member The Home Depot Foundation, Diversity and Inclusion national team member, Community Youth Soccer Coach, supporting member of Southern Animal Welfare League