Stacey Hudson
Florence,SC
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
32
32
years of professional experience
Work History
Customer Manager Regional Grocery & Midwest Brokers
Mars Petcare
01.2021 - Current
- A field sales position which is responsible for achieving profitable sales targets, merchandising, pricing, and distribution objectives
- Additionally, responsible for developing effective customer relationships at all levels within identified customers within the region while working collaboratively across the region to leverage Independent stores to achieve region and company growth targets
- Develops an understanding of the customer’s environment e.g., external trends, competitors, and customer's current and future needs which is leveraged to build shopper-centric customer plans that drive mutual growth
- Delivering a Best-In-Class Customer Experience to the customer trading team; understanding their strategy and KPIs, how to grow their category, and making it easy for them to do business with us
- Collaborate with the cross-functional experts for the customer that develop compelling shopper marketing, category and pack, price & promotional plans that support the achievement of our business objectives (critical targets such as Distribution, ROI, Revenue & Profit targets) whilst also executing sustainable customer plans which meet aligned JBP targets
- Effective forecasting, management, and reporting of business performance within the period and full year to provide transparency and clarity to the Leadership Teams
- Lead the development and execution of the within the customer e.g., assortment, merchandising, pricing, and promotion which achieve customer, category, and business objectives.
Customer Manager of National Distribution
Mars Petcare
01.2014 - 01.2021
- A field level sales position which included account specific responsibilities for primary and or secondary distributors within their assigned geography
- Additional principal accountabilities included ownership for regional key accounts for achieving profitable sales targets, merchandising, margin, and distribution objectives
- Deliver the independent NSV growth to attain business targets
- Collaborate with Trade Customer Marketing to create customer specific & company strategic objectives
- Invest Trade Spend dollars to maximum return, meeting targeted NSV levels
- Present quarterly business reviews to the leadership team member(s) for assigned distributors and key accounts
- Create annual collaborative business plans with assigned distributors and key accounts
- Maintain all customers account specific & fixed cost budgets within budgetary requirements.
Regional Account Manager
Mars Petcare
01.2008 - 01.2014
- A field level management position responsible for executing store level strategy for National Key Accounts and Independent sales activities within a set geographic area
- Grow sales within a territory for over 400+ accounts with an annual sales value of >$14M
- Responsible to manage credit, marketing, and trade funds to maximize ROI vs
- Customer spend
- Execute promotional activities, plan-o-grams, and seminars to achieve business metrics for each account
- Responsible for territory growth through store execution of displays, shelf presence and utilization of demonstrator representatives at stores
- Provide a quarterly business plan for regional promotions and activities to achieve growth goals.
Territory Demonstration Manager
Mars Petcare
01.2007 - 01.2008
- A field level management position responsible for in-store consumer activation and education strategy which includes leading a team of Demonstration Representatives in educating, engaging, influencing, and converting consumers to our brands
- Manage, recruit, and train a sales force of 125+ part time associates
- Manage associates to deliver constant business goals through education and conversion
- Participate in pilot initiatives including social media websites and store events.
General Manager
Kelly Farm & Garden
01.2004 - 01.2007
- Responsible for all or part of a department's operations or the company's operations, including generating revenue and controlling costs
- Managed daily operations of all retail KPI’s
- Accountable for annual inventory budget
- Responsible for annual marketing budget.
Sales Team Lead
Wolfe Enterprises
01.2001 - 01.2004
- Responsible for developing the sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently
- Analyze sales figures, forecast future sales, and interpret trends to facilitate planning
- Responsible for inventory budget and stock levels
- Personal management specific to interviewing, staffing, appraisals, and performance reviews; as well as providing and organizing training and development.
Retail Sales Manager
Agway Inc.
01.1992 - 01.2001
- Responsible for the day to day running of store and departments specific to maximizing profits while minimizing costs
- Human Resources, specifically: recruiting, performance management and scheduling
- Store operations including managing profit and loss, facility management, safety and securing and banking
- 1993 graduate of the Management Development Program.
Education
State University of New York at Cobleskill
01.1992
Skills
- Strategic Agility
- Business Development
- Customer Retention
- Directing Others
- Approachability
- Motivating Others
- Training and Development
- Managing Vision & Purpose
Additional Information
Mars Tie & Scarf Club Member
Volunteer Experience
- ASPCA volunteer
- Volunteer Harvest Hope Foundation
- Active Board Member of Wedgewood HOA
Timeline
Customer Manager Regional Grocery & Midwest Brokers
Mars Petcare
01.2021 - Current
Customer Manager of National Distribution
Mars Petcare
01.2014 - 01.2021
Regional Account Manager
Mars Petcare
01.2008 - 01.2014
Territory Demonstration Manager
Mars Petcare
01.2007 - 01.2008
General Manager
Kelly Farm & Garden
01.2004 - 01.2007
Sales Team Lead
Wolfe Enterprises
01.2001 - 01.2004
Retail Sales Manager
Agway Inc.
01.1992 - 01.2001
State University of New York at Cobleskill
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