Summary
Work History
Education
Skills
Timeline
Generic

Stacey Hynes

Sharon,PA

Summary

Dynamic and dedicated professional with a strong work ethic, great time management and a strong leader.

Work History

Daycare Teacher

Barefoot Daycare
2015 - 2017
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
  • Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
  • Implemented creative art projects to encourage self-expression and fine motor skill development among young children.

Front Office Clerk

Davis & Young
2005 - 2014
  • Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
  • Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.

Teller

Chase Bank
1995 - 1997
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Educated customers on use of banking website and mobile apps.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
  • Reduced queue times during peak hours with effective cash handling and prompt service.
  • Enhanced customer experience by efficiently processing transactions and addressing inquiries.

Education

1 Year of Study At Youngstown State University

Warren G. Harding
Warren, OH

Skills

  • Time management
  • Child safety
  • Cleaning and sanitation
  • Lesson planning
  • Strong work ethic
  • Customer service
  • Active listener
  • Problem-solving

Timeline

Daycare Teacher

Barefoot Daycare
2015 - 2017

Front Office Clerk

Davis & Young
2005 - 2014

Teller

Chase Bank
1995 - 1997

1 Year of Study At Youngstown State University

Warren G. Harding
Stacey Hynes