Organized, approachable, responsible. Comfortable filing paperwork, making business calls, and communicating with people. Multiple tasks and schedules on a computer program. Very good customer service communication
Overview
2025
2025
years of professional experience
Work History
Preschool Teacher
Kids Farm
Responsible for a full-sized class, managing individual needs, planning lessons, teaching basic skills such as writing, counting, and the alphabet, and creating a safe, comfortable environment
In-home Nanny
Responsible for 3 children and maintaining their daily schedules, which included preparing breakfast and lunch, transporting to school and extra-curricular activities, administering daily medications, and creating a safe environment
Paraprofessional
Queen Anne’s County School System
Responsible for pulling small groups, assisting lead teacher with lessons, individualized time with low-level students
Office Manager
JGR HVAC Services
Responsible for answering the phone, scheduling service calls, communicating with clients, communicating with home warranty employees regarding parts and their estimated arrival at the office, and communicating to HVAC Tech his schedule for the day/week
Business Development Center Representative
Koons Toyota of Annapolis
09.2024 - Current
Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
Negotiated contracts skillfully on behalf of the organization, securing favorable terms that contributed to overall success rates.
Maintained detailed records of client interactions within CRM systems, ensuring accurate information was readily available for future reference.
Communicated complex product offerings effectively to clients, demonstrating the value proposition and addressing any concerns or objections raised.