- Supporting STEM education initiatives and mentorship programs
- Gardening
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Music
- DIY and Home Improvement
Stacey Jackson
South Mills
Summary
Dynamic HR Manager with a proven track record at Eastern Carolina Cardiovascular, PA, optimizing HR processes and enhancing employee productivity. Skilled in payroll administration and fostering strong employee relations, I streamlined interview procedures and developed effective coaching programs, significantly improving operational efficiency and team morale.
Overview
19
19
years of professional experience
Work History
Human Resources Manager
Eastern Carolina Cardiovascular,PA
04.2017 - Current
- Streamlined interview processes to reduce time-to-hire.
- Established comprehensive HR policies to ensure legal compliance.
- Conducted audits of HR practices to identify areas for improvement.
- Developed coaching programs for underperforming employees to enhance productivity.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Medical Assistant
Eastern Carolina Cardiovascular,PA
04.2017 - Current
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Front Office Manager
Eastern Carolina Cardiovascular,PA
04.2006 - Current
- Streamlined front office processes by implementing new software solutions.
- Developed feedback mechanisms, promoting continuous improvement in service delivery.
- Delegated tasks to streamline operations and boost morale.
- Resolved booking discrepancies promptly to maintain guest trust.
Education
Bachelor of Arts - Business Management
Penn Foster Career School
Scranton, PA06-2018
No Degree - Nurses Aide
Collage Of The Albemarle
Elizabeth City03-2009
Associate of Science - Medical Assistant
Medical Career Institute
Virginia Beach, VA06-2006
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Compensation and benefits
- Recruitment and hiring
- Human resources operations
- Payroll administration
- Performance appraisal
- Recruitment and selection
- Recordkeeping
- Training development
- Payroll coordination
Accomplishments
- Supervised team of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Timeline
Human Resources Manager
Eastern Carolina Cardiovascular,PA
04.2017 - Current
Medical Assistant
Eastern Carolina Cardiovascular,PA
04.2017 - Current
Front Office Manager
Eastern Carolina Cardiovascular,PA
04.2006 - Current
Bachelor of Arts - Business Management
Penn Foster Career School
No Degree - Nurses Aide
Collage Of The Albemarle
Associate of Science - Medical Assistant
Medical Career Institute
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