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Stacey Jimenez
Front End Associate
Compton,CA
Summary
Committed and hardworking Front End Associate with 4 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Good listening skills combined with attentive and detail-orientated nature. Motivated to learn, grow, and excel in Business Administration.
Overview
1
1
Language
17
17
years of professional experience
Work History
Front End Associate
Walmart
Downey, CA
11.2016 - Current
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Successfully process customer online orders using a TC70 Touch Computer.
- Assisted customers with returns, exchanges, and money services in the customer service center.
- Managed layaway transactions during the Christmas season.
Corps Member
Jumpstart AmeriCorps
Fullerton, CA
08.2011 - 05.2019
- Worked in preschool classrooms to help prepare young children for future educational programs.
- Supported positive behavior with encouragement and reinforcement.
- Assisted and mentored students in groups of up to 5 by reviewing lesson teachings.
- Taught vocabulary and comprehension to 3-5-year old’s through art, reading, writing, dramatic play, and puzzles.
Front Desk Receptionist
Craft Beer Guild Distributing Of Los Angeles
Cerritos, CA
09.2015 - 10.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected, sorted and distributed mail and other important data upon supervisor's absence, promoting quick delivery of all messages to recipients.
- Administered phone calls, prepared emails, scheduled ride-alongs with sales representatives and new suppliers, and created invoices for new orders.
- Inputted new orders for accounts into AS400 system.
- Keyed in new applications into Vermont Information Processing system.
Courtesy Supervisor
Vons Grocery Store
Manhattan Beach, CA
07.2014 - 07.2015
- Answered phones and operated store intercom for inquiries on prices or requests for certain departments.
- Scanned coupons, operated register and handled money transactions.
- Scanned, packed and assisted in loading grocery items into customer cart.
- Bagged merchandise carefully to prevent damage of delicate items.
- Toured the store for any spills and was responsible for a clean and safe environment.
Front End Supervisor
Ross Dress For Less
Compton, CA
06.2012 - 12.2014
- Trained team members in successful strategies to meet operational and sales targets.
- Delivered friendly, accurate, speedy transactions.
- Supervised cashiers, authorized transactions, and distributed loans to other registers.
- Processed returns and exchanges then marked down merchandise using an RF scanner.
Education
Bachelor of Science - Health Sciences
California State University - Fullerton
Fullerton, CASkills
Customer assistance
Money handling
Written and verbal communication
Coaching and mentoring
Refunds and exchanges
Computer proficiency
Software
PowerPoint
Excel
Timeline
Front End Associate
Walmart
11.2016 - Current
Front Desk Receptionist
Craft Beer Guild Distributing Of Los Angeles
09.2015 - 10.2016
Courtesy Supervisor
Vons Grocery Store
07.2014 - 07.2015
Front End Supervisor
Ross Dress For Less
06.2012 - 12.2014
Corps Member
Jumpstart AmeriCorps
08.2011 - 05.2019
Bachelor of Science - Health Sciences
California State University - Fullerton