Experienced Customer service Rep with over 2 years of experience in service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Tanning Consultant
Tanfastic Sun Tan Center
Binghamton, NY
06.2020 - Current
Educated clients on health and safety of tanning facilities and procedures.
Assigned clients to appropriate facilities based on desired treatments and health needs.
Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Informed and demonstrated how to use tanning equipment to new clients.
Maintained clean and stocked front counter area.
Substitute Preschool Teacher
Broome County Headstart
Endicott, NY
03.2016 - 06.2017
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Chemical Dependency Counseling/Individual Studies - Chemical Dependency Counseling
SUNY Broome Community College
Binghamton, NY
05.2022
High School Diploma -
Livingston Manor High School
Livingston Manor, NY
06.1995
Skills
Data entry knowledge
Business opening and closing proficiency
Client needs assessment
Childcare experience
Timeline
Tanning Consultant
Tanfastic Sun Tan Center
06.2020 - Current
Substitute Preschool Teacher
Broome County Headstart
03.2016 - 06.2017
Chemical Dependency Counseling/Individual Studies - Chemical Dependency Counseling