Summary
Work History
Education
Skills
Timeline
AssistantManager

Stacey Jordan

Fairhope,AL

Summary

Dynamic Assistant Manager at Aloha Hospitality with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully resolved customer complaints, fostering a positive environment and achieving high service standards. Committed to staff development and effective inventory management, I drive results through strategic decision-making.

Work History

Assistant Manager

Aloha Hospitality
  • Supervised daily operations to achieve performance, quality, and service standards.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Fostered positive work environment by developing strong working relationships with staff.
  • Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
  • Oversaw cash reconciliations for accurate financial reporting and reduced errors.
  • Resolved customer complaints promptly, improving overall satisfaction levels.
  • Provided hands-on assistance to customers while staying informed on consumer preferences.
  • Conducted regular inventory counts to verify stock levels and forecast future needs.

Education

High School Diploma -

Ben C Rains
Dauphin Island Parkway AL

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Employee scheduling
  • Operations management
  • Team building
  • Customer rapport
  • Recruiting and interviewing
  • Staff development
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Cost control
  • Multitasking and organization
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Recruitment and hiring
  • Inventory management
  • Customer service and satisfaction
  • Hiring and training
  • Active listening
  • Scheduling and coordinating
  • Professional and courteous

Timeline

Assistant Manager

Aloha Hospitality

High School Diploma -

Ben C Rains
Stacey Jordan