Stacey Kernisan
Poolesville,MD
Summary
Detail-oriented Training Specialist well versed in instructional design and adult learning principles. Expert in Adult Education with success in creating robust training programs enabling individuals to secure meaningful full-time employment. Highly adept in writing training materials and uncovering opportunities to improve programs and outcomes. Fifteen years of experience developing and delivering training for the best UX for diverse audiences. Experience working with non-profit, public, private, and government organizations. Seasoned Adult Educator specializing in providing vocational education to adult learners. Creates comprehensive training programs and lead instruction in classroom and virtual settings.
Overview
23
23
years of professional experience
Work History
First Aid/CPR Trainer
J&A Services
2011.01 - Current
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
- Helped clients set and achieve health and wellness goals.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
Technical Trainer
BigBear.AI
2021.12 - 2022.08
- Generating all training materials (documentation and videos) for consumption by the solution's end users
- Partner with the Business Analysts to understand the customer's business requirements at a fundamental level
- Generate documentation that is clear, concise, and easily consumable
- Create a "tiered" curriculum that will provide training at various levels of complexity (like beginner/infrequent users to advanced/" power" users)
- Engage with the development team to integrate into the UI context-sensitive information
- Participate in User Acceptance Testing (UAT).
- Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
- Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
- Collaborated with SMEs to identify key areas necessitating training based on software and equipment design.
Training Specialist/Instructional Designer
Bixal, Inc
2020.02 - 2021.11
- Develop, facilitate, and deliver over 50+ interactive and engaging face-to-face and virtual training and provide technical support
- Content development with the Department of Justice - Office of Audit, Assessment, and Management (OAAM) concerning the grant's lifecycle
- Conduct training needs assessments to identify training requirements and objectives, appropriate and specific training materials, training delivery methods, and media
- Utilized storyboarding format when creating training
- Agile methodology with project management
- Collaborate with internal teams SMEs, and client stakeholders to design, develop and implement projects
- Served on the Diversity and Inclusion Council and development and facilitated panel discussions around diversity
- Planned and monitored implementation of technology-based learning programs.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Targeted diverse learning modalities in development of new course content and training programs.
Training Specialist
Integrity Management Services, Inc
2015.11 - 2019.11
- Content development for HIPAA, portal, study management, and collaboration tools and coordinates training with partners with the Center for Medicaid and Medicare Services (CMS) contract
- Prepared reports and monitored training tasks in support of the goals of the Program Manager and the government sponsor using training standards and software and hardware programs such as modeling, simulation, and prototyping efforts
- Assisted with negotiations for space contracts and booking event space, arrange food and beverage, ordered supplies, equipment, and signage, and ensure appropriate décor to meet quality and Brand expectations
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Training Specialist
Transcen/Mid-Atlantic ADA Center
2014.10 - 2015.11
- Produced, identified, and assessed training programs and materials to target needs using the ADDIE model
- Development and facilitated training with eLearning tools: Blackboard, GoToMeeting, lynda.com, and PowerPoint
- Evaluated and made recommendations on training material and methodology
- Research different regulations to create training needed for agency ADA compliance.
- Coordinated administrative functions necessary to deliver and document training programs.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Devised comprehensive training courses and guided staff training by employing proven teaching methods.
Support and Implementation Specialist
Therap Services LLC
2011.03 - 2014.10
- Developed and facilitated learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
- Traveled to train 50-500 employees on training requirements based on agencies' needs and specifications across the states.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Configured, installed and handled troubleshooting tasks for variety of different applications.
- Handled over 20 incoming calls daily while providing excellent customer service.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Devised solutions to operations issues related to Therap Services, working closely via phone, email, live chat and web teleconference.
Education
Ph.D. - Adult And Continuing Education
Northwestern State University of Louisiana
Natchitoches, LA07.2024
Master of Arts - Adult And Continuing Education
University of Phoenix
Tempe, AZ07.2016
Bachelor of Arts - Interdisciplinary Studies
Virginia Polytechnic And State University
Blacksburg, VA05.2004
Skills
- Manage Multiple projects
- Attention to detail
- Consistent
- Strong communication skills
- Problem Solver
- Leadership
- Innovative
- Organized
- Software Skills
- Adobe pro/Rush/Captivate
- Sharepoint
- Moodle
- Blackboard lms
- Microsoft office
- Google Suite
- WebEx/ZOOM
- Online Documentation systems
- Learning Strategies
- Curriculum Development
- Providing Feedback
- Competency Assessment
- Quality Assurance
- Interactive Learning
- Monthly Reporting
- Records Management Procedures
Accomplishments
- CPR First Aid Instructor: American Red Cross
- Diversity, Equity, and Inclusion in the Workplace Certificate: USF Muma College of Business
- Notary Signing Agent: State of Maryland
Timeline
Technical Trainer
BigBear.AI
2021.12 - 2022.08
Training Specialist/Instructional Designer
Bixal, Inc
2020.02 - 2021.11
Training Specialist
Integrity Management Services, Inc
2015.11 - 2019.11
Training Specialist
Transcen/Mid-Atlantic ADA Center
2014.10 - 2015.11
Support and Implementation Specialist
Therap Services LLC
2011.03 - 2014.10
First Aid/CPR Trainer
J&A Services
2011.01 - Current
Ph.D. - Adult And Continuing Education
Northwestern State University of Louisiana
Master of Arts - Adult And Continuing Education
University of Phoenix
Bachelor of Arts - Interdisciplinary Studies
Virginia Polytechnic And State University
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