Stacey Konschnik
Philadelphia,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Geisinger Health Systems
01.2019 - Current
- Managed front office staff for clinic and treatment areas, ensuring smooth operations and optimal patient experience.
- Handled various administrative tasks such as maintaining office and on-call schedules, CME credits, travel arrangements, and expense sheets for eight full-time physicians.
- Organizes meeting schedules for the Chairman of Cancer Service Line, Medical Director, and Director of Operations.
- Produced comprehensive reports for patient statistics and budget updates, providing vital information to leadership.
- Demonstrated excellent financial management skills by efficiently ordering department needs while adhering to budget limitations.
- Facilitated the completion of all reports and authorizations for larger non-budget items and requests for special funds from donations, grants, and other available sources.
- Maintained the patient special funds account, processing requests for patients in need and ensuring their financial assistance.
- Demonstrated great attention to detail by handling patient check-ins, check-outs, and insurance verifications in both clinic and treatment areas.
- Completed authorizations for treatments and procedures, collaborating with various insurance companies and obtaining authorization from the Veterans Administration for treatment at an external facility.
- Schedules appointments for testing and procedures with other departments, prioritizing patient care and timely completion.
- Consistently ensured accurate end-of-day financial clinic reporting, contributing to efficient financial operations.
Administrative Lead
Hematology And Oncology Associates Of NEPA
03.2018 - 01.2019
- Managed clerical office staff for check in and out, new patients, chemotherapy scheduling, hospital
consults and hospital follow-ups. - Maintained clinic, on-call and vacation schedules 7 physicians and 4 Physician Assistants
- Created and lead daily meetings with other department managers to maintain the flow of the office
- Addressed employee issues directly with employees and with HR when necessary
- Participated in special projects as assigned by CEO of to maintain quality of practice
Oncology Site Manager
Lehigh Valley Physician Group Oncology
10.2016 - 02.2018
- Managed front office staff for two locations
- Check in/out patients when help was needed
- Assisted in developing and maintaining network wide initiative for low dose lung screening programs for Hazleton and Pottsville sites, as well as, entered data for both sites in National ACR Database Registry
- Created and maintained on-call schedule for multi-hospital coverage for six physicians
- Helped open Pottsville clinic and prepare it for DOH inspection and opening
- Managed scheduling for two physicians, one of whom was Medical Director for LVPG Hazleton, and one Physician’s Assistant
Senior Administrative Assistant
Geisinger Health Systems
07.2009 - 12.2016
- Managed front office staff for clinic and treatment areas
- Maintained office and on-call schedules, CME credits, travel arrangements and expense sheets for 8 full time physicians.
- Maintained meeting schedules for Chairman of Cancer Service Line, Medical Director, and Director of Operations.
- Participated in the first Commission on Cancer Accreditation and Re-accreditation processes
- Completed all assignments and organization of standards
- Created and presented all agenda items for meeting, and created, prepared, and summarized data from all tumor boards for multi-disciplinary clinics
Education
Business Administration
Luzerne County Community College
Nanticoke, PAGraduated with high honors - Medical Billing and Coding
Allied Medical
Kingston, PASkills
- Organized, proactive and detail oriented Administrative Assistant with over 14 years' experience in both medical and professional service environments
- Diverse knowledge of medical standards and procedures
- Ability to work independently or as part of a team
- Well acquainted with standards of medical administration per PA Department of Health and JACHO Regulations
Professional Education and Seminars
- American College of Surgeons Commission on Caner Annual Conference (Chicago, IL.) Attended in 2010 and 2013
Timeline
Administrative Assistant
Geisinger Health Systems
01.2019 - Current
Administrative Lead
Hematology And Oncology Associates Of NEPA
03.2018 - 01.2019
Oncology Site Manager
Lehigh Valley Physician Group Oncology
10.2016 - 02.2018
Senior Administrative Assistant
Geisinger Health Systems
07.2009 - 12.2016
Business Administration
Luzerne County Community College
Graduated with high honors - Medical Billing and Coding
Allied Medical
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