Accomplished Registered Nurse Educator with a successful history at IQVIA, specializing in patient education enhancement through adaptive methodologies and a solution-oriented approach. Proven expertise in health education delivery and cross-functional collaboration has led to significant improvements in patient care outcomes. Core competencies include curriculum development, clinical assessment, and patient engagement, underpinning a strong commitment to healthcare excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Registered Nurse Educator
IQVIA
Greenville , South Carolina
10.2016 - Current
Provided individualized patient education to ensure understanding of disease state, mechanism of action for specific medication, and training for devices used to treat specific condition.
Cultivated collaborative and innovative learning environment to meet each patient's unique educational needs.
Provided excellent service and attention to patients when face-to-face or through phone conversations.
Served as a mentor for newly hired nurses by providing guidance about roles and responsibilities.
Assessed clinical education needs and patient teaching needs using various methods.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cardiac Cath Lab Prep and Recovery Registered Nurse
Greenville Health System
Greenville, South Carolina
10.2012 - 09.2016
Self-directed with astute judgment skills
High level of personal accountability
Effectively counsel patients in health maintenance and disease management
Perform lab tests and communicate results to physicians
Liaised between patients and physicians to ensure patient comprehension of treatment plans
Instructed patients and family members on proper discharge care
Ensured HIPAA compliance
Collect blood and other laboratory specimens and prepared them for lab testing
Coronary Care Unit Registered Nurse
Greenville Health System
Greenville, South Carolina
10.2008 - 09.2016
Conduct patient care in coronary care unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 2-3 critically ill patients per shift on a 28 bed unit
Self-direct care with astute judgment skills
High level of personal accountability
Liaison between patients and physicians to ensure patient comprehension of treatment plans
Instruct patients and family members on proper discharge care
Closely monitor acute conditions
Ensure HIPAA compliance
Treat patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD, pneumonia, stroke, other neurological and multi-faceted disease processes
Develop patient care plans, including assessments, evaluations and nursing diagnoses
Follow infection control procedures
Monitored fluid intake and output levels
Utilize critical thinking skills
Health Information Coder
Lexicode Corporation
Columbia, South Carolina
08.1993 - 05.1996
Optimized DRG's for hospitals across the United States
Coded medical records using ICD-9 and CPT-4 coding
RRA (Registered Record Administrator) certified during employment
Education
Bachelor of Science - Nursing
University of South Carolina - Upstate
Greenville, SC
01.2008
Bachelor of Science - Health Information Management
Medical College of Georgia
Augusta, Georgia
01.1993
Some College (No Degree) - Health Information Management
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