Stacey Krtinich

Work History

Dedicated Prior Authorization Specialist

Fairview Range Medical Center

Hibbing, MN

06.2022 - 12.2022

Input all patient data regarding claims and prior authorizations into system accurately.
Researched denied claims and contacted insurance companies to resolve these issues.
Verified eligibility and compliance with authorization requirements for service providers.
Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Fielded telephone inquiries on authorization details from plan members and medical staff.
Tracked referral submission during facilitation of prior authorization issuance.
Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
Analyzed medical records and other documents to determine approval of requests for authorization.
Responded to inquiries from healthcare providers regarding prior authorization requests.
Evaluated clinical criteria for approval or denial of services requiring pre-authorization.

Radiologist Assistant

Fairview Range Medical Center

Hibbing, MN

03.2019 - 06.2022

Performed over the phone pain management consultations, assisted with patients, surgeries, anesthesiology cases, sterilized room, scheduled appointments, verified patients insurance, filed paperwork and medical information, responded to all phone call inquires, verified orders, assisted with exams, roomed inpatient and outpatients, performed EKGs, documented important information into patients chart, requested/submitted medical documentation required, spoke with patients and physicians answering any questions pertaining to patients pain, nerves, and the spine as needed.
Prepared and positioned patients for imaging procedures.
Instructed patients on proper positioning for imaging.
Coordinated with other healthcare personnel to deliver quality patient care.
Trained and supervised new radiologic technologists and technicians.
Explained imaging procedures to patients, offering comfort and assistance.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Communicated test results to physicians and other healthcare professionals.
Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Assisted radiologist in performing special imaging procedures.
Assisted in diagnosis of disease and injury through radiologic examinations.
Prepared and mixed contrast agents for enhanced imaging.
Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Supervised Visitation Monitor/Manager of Operations

Bella Mente

Hibbing, Minnesota

01.2017 - 02.2019

Lead individualized and group counseling sessions with children and families.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Facilitated family meetings to ensure communication and collaboration between family members.
Maintained detailed case histories, metrics and reports to meet strict standards.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Documented data and completed accurate updates to case records.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Developed and implemented strategies to reduce and prevent family conflict.

Teacher assistant

Kiddy Karousel

Hibbing, MN

2014.01 - 2017.05

Handed out classroom materials, like pencils, paper, and crayons.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Supported student learning objectives through personalized and small group assistance.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Maintained safety and security by overseeing students in recess environments.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.

Housekeeper

Hillcrest nursing home

Hibbing, MN

03.2013 - 05.2014

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Adhered to professional house cleaning checklist.
Dusted picture frames and wall hangings with cloth.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Changed bed linens and collected soiled linens for cleaning.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Hairstylist

Cost Cutters

Hibbing, MN

11.2011 - 06.2012

Organized sales area and work station to showcase products and boost sales.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Determined appropriate hair treatments based on conditions and textures.
Recorded notes for future reference about customer preferences and services delivered.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Processed payments, entering sales in register for prompt customer service.
Suggested treatments and styles to suit customer appearance and fashion choices.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Mixed pigments and used proper techniques to achieve desired color.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Counted and documented opening and closing cash amounts daily.
Distributed business cards outside of salon to generate new business.
Educated customers on products to maximize benefits.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Answered phone calls and emails to schedule client appointments.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

sandwich maker

Subway

Hibbing, MN

2007.01 - 2008.12

Greeted guests, promoted specials, and took orders.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Interpreted food order slips per shift to prepare food according to customer orders.
Executed sandwich artistry duties with very low occurrence of errors.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Assisted customers in choosing menu items by providing food complementing information.
Restocked and rotated stock in display case to mitigate stock loss.
Prepared and presented food in compliance with health and safety guidelines.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

grocery bagger

SuperOne Foods

Hibbing, MN

01.2006 - 12.2006

Retrieved items for customers and verified prices.
Protected materials for transport by correctly packaging products in boxes and crates.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Pleasantly greeted customers and provided prompt and courteous service.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Summary

Overview

Work History

Dedicated Prior Authorization Specialist

Radiologist Assistant

Supervised Visitation Monitor/Manager of Operations

Teacher assistant

Housekeeper

Hairstylist

sandwich maker

grocery bagger

Education

Skills

Certification

Timeline

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