Stacey Lambert
Toledo,OH
Summary
Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
University of Michigan
Ann Arbor, Michigan
08.2022 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Responded promptly to any emergency situations that arose within the facility.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Communicated with patients to ensure quality of care and develop care plans.
- Received and routed care team messages and documents to appropriate staff.
- Collaborated with clinical and administrative staff to meet patient needs.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Assisted with scheduling follow-up appointments according to provider availability.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Scanned documents into electronic health record system as needed.
- Documented and managed patient information in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
Home Health Aide
State of Michigan Department of Health and Human Services
Adrian, MI
05.2015 - Current
- Drive to clients homes provide them with preparing meals, housekeeping, companionship, running errands, med reminders.
Office Assistant/Transportation
Adrian Dominican Sisters
Adrian, MI
08.2015 - 07.2020
- Transporting Sisters to scheduled appointments, to/from the airport and other outings
- Basic maintenance/cleanliness of campus vehicles
- Provides transportation service for the pickup and delivery of campus supplies and materials including medical items as necessary
- Responsible to maintain clean and safe parking lots by picking up trash and debris and removal of snow by hand
- Responsible for office back up; i.e.: answering phones, taking messages, filing, etc., as assigned
Direct Care Worker
Helping Hands
Monroe, MI
09.2013 - 05.2015
- Administered medication following the 6 Rights of Administering medication
- Documented Seizures and followed protocol
- Constantly Redirecting due to Behaviors
- Took classes for autistic Children
- Prepared Meals
- Housekeeping
- Run Errands
- Outings
Taxi Driver
Adrian, MI
04.2011 - 02.2014
- Drove clients to and from doctors appointments
- Took cash calls
- Airport runs
Direct Care Staff
Christ centered Homes
Tecumseh, MI
04.2009 - 03.2013
- Med Passer (Administered Medication following the 6 rights)
- Provided a clean and sanitary home
- Bed checks (Changed Briefs as needed) every 30-60 min
- Prepared meals
- Outings
- Took Rights Class and Med test/ Review on a yearly basis
- Provided companionship
Education
Associate of Arts - Health Care Administration, electronic Billing
Jackson College
01.2017
High school diploma -
Skills
- Sensitive Material Handling
- Transporting Files
- Document Retrieval
- Advanced MS Office Suite Knowledge
- Excel Spreadsheets
- Cash Deposit Preparation
- Back Office Operations
- Recordkeeping and Bookkeeping
- Task Prioritization
- Computers and Technology
- Verbal and Written Communication
- Appointment Coordination
- Document and File Management
- Microsoft Office
- Schedule Management
Timeline
Patient Care Coordinator
University of Michigan
08.2022 - Current
Office Assistant/Transportation
Adrian Dominican Sisters
08.2015 - 07.2020
Home Health Aide
State of Michigan Department of Health and Human Services
05.2015 - Current
Direct Care Worker
Helping Hands
09.2013 - 05.2015
Taxi Driver
04.2011 - 02.2014
Direct Care Staff
Christ centered Homes
04.2009 - 03.2013
Associate of Arts - Health Care Administration, electronic Billing
Jackson College
High school diploma -
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