Summary
Overview
Work History
Skills
Certification
Software
Timeline
Generic

Stacey Langley

Lexington ,SC

Summary

Performance-driven Vice President with over 25 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Restaurant Owner

R & R Endeavors
08.2022 - 05.2024
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Managed payroll, daily deposits, and cost controls.
  • Oversaw food preparation and monitored safety protocols.
  • Supervised daily activities of restaurant and 10 employees

Vice President of Operations

South Investment Inc DBA Ihop
09.2002 - 04.2020
  • Identified opportunities to improve business process flows and productivity.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Operations Consultant

Ihop Corporation
10.1994 - 10.2002
  • Multi-state Territory, 50 locations
  • Collaborated with franchisee to target issues and uncover methods that would increase operational efficiency.
  • Implemented processes and procedures to improve overall efficiency in operations.
  • Monitored corporate policies and procedures, ensuring compliance with federal, state and local regulation requirements.
  • Identified issues, analyzed information and provided solutions to problems.
  • Opened and assisted in opening 50 new locations
  • Conducted financial audits, visitation and consolation reports to asset operation in following franchisor mandates.

Skills

  • Portion Control
  • Staff Leadership
  • Staff Management
  • Labor Cost Controls
  • Health Code Compliance
  • Revenue Generation
  • Complaint Investigation

Certification

  • Food Safely, Instructor/Proctor ServSafe

Software

Rosnet

Mircosoft

KDS

Timeline

Restaurant Owner

R & R Endeavors
08.2022 - 05.2024

Vice President of Operations

South Investment Inc DBA Ihop
09.2002 - 04.2020

Operations Consultant

Ihop Corporation
10.1994 - 10.2002

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Stacey Langley