STACEY L. CARMAN
Shelby Twp,MI
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
36
36
years of professional experience
Work History
Office Administrative Assistant
Preferred Realty Pros (Realty Executives Preferred)
Shelby Twp, MI
03.2012 - 01.2024
- Negotiated offers and contracts for brokers to secure favorable terms.
- Updated MLS listings to reflect accurate property information.
- Managed bank systems, including Equator, Res.net, Homepath, Collaborate 43, and Green River.
- Coordinated closing processes with title companies, buyers, agents, and banks.
- Reviewed all contracts to ensure compliance and accuracy.
- Established relationships with agents and clients to foster collaboration.
- Served as compliance manager for MLS and state regulations regarding banks.
- Maintained IT infrastructure for all computers and networks.
Server
Olive Garden
Sterling Heights, MI
10.2005 - 03.2012
- Certified corporate trainer, enhancing staff skills and performance.
- Led front-of-house operations as quality manager to ensure service excellence.
- Managed cash-out procedures for servers at shift end, ensuring accuracy.
- Oversaw all shifts as manager card carrier to maintain operational efficiency.
Assistant Office Administrator
Keller Williams Realty
06.2002 - 01.2004
- Recruited and trained new agents and staff to enhance operational effectiveness.
- Reviewed financials and created budget to ensure fiscal responsibility.
- Oversaw office meetings and committee functions to drive strategic initiatives.
- Developed, updated, and managed education program for continuous employee development.
- Reviewed and approved all transactions to maintain compliance and accuracy.
- Hired employees to fulfill staffing needs and improve team performance.
- Assisted in opening new offices through on-site support and training.
- Communicated weekly with national headquarters to align objectives and report progress.
Administrative Assistant
Coldwell Banker Sweitzer Real Estate
02.2000 - 03.2002
- Monitored and reported status of all office inventory for effective resource management.
- Coordinated advertising efforts, including writing and proofreading promotional materials.
- Oversaw front desk operations to ensure smooth daily functioning.
- Executed month-end duties, encompassing agent billing and cost projections.
- Maintained 12 networked computers, fax machines, and additional office equipment for optimal performance.
- Managed multi-line switchboard and voice mail systems for 150 lines to facilitate communication.
- Communicated with vendors and tracked payments to ensure timely processing.
- Organized office meetings both on-site and off-site to promote collaboration.
Assistant to Broker/ Real Estate Agent
Re/Max Blue Skies
02.1997 - 02.2000
- Coordinated all closings to ensure seamless transactions and client satisfaction.
- Tracked inventory of listed homes to optimize sales strategies and market presence.
- Communicated effectively with clients to address inquiries and provide updates.
- Conducted research on neighborhoods to inform advertising strategies for brokers.
- Cold-called owners of for-sale properties to generate additional listings.
- Managed scheduling and hiring for front desk operations, ensuring efficient office flow.
- Updated DOS computer systems for accurate record-keeping and streamlined processes.
- Set showings and verified advertisements to enhance property visibility.
Payroll Audit Clerk/ Payroll Administration
Kelly Services World Headquarters
11.1994 - 03.1997
- Verified past employment records for accuracy and compliance.
- Processed welfare forms to ensure timely assistance.
- Prepared W-2 forms for annual reporting requirements.
- Reconciled timecards to maintain payroll integrity.
- Conducted reconciliation of payroll center accounts to resolve discrepancies.
- Performed data entry tasks to maintain accurate financial documentation.
Hairdresser/Make-up
01.1988 - 01.1994
- I worked as a Hairdresser to put myself thru college
Education
Real Estate Licensed -
The Real Estate Education Center
Sterling Heights, Michigan01.1998
Accounting
Oakland Community College
Auburn Hills, Michigan01.1992
Skills
- Organizational skills
- Written and oral communication
- Microsoft Office proficiency
- Problem-solving and decision-making
- Adaptability to change
- Multitasking abilities
- Quick learning
- Social media management
- Customer service excellence
- Compliance management
References
References available upon request.
Timeline
Office Administrative Assistant
Preferred Realty Pros (Realty Executives Preferred)
03.2012 - 01.2024
Server
Olive Garden
10.2005 - 03.2012
Assistant Office Administrator
Keller Williams Realty
06.2002 - 01.2004
Administrative Assistant
Coldwell Banker Sweitzer Real Estate
02.2000 - 03.2002
Assistant to Broker/ Real Estate Agent
Re/Max Blue Skies
02.1997 - 02.2000
Payroll Audit Clerk/ Payroll Administration
Kelly Services World Headquarters
11.1994 - 03.1997
Hairdresser/Make-up
01.1988 - 01.1994
Real Estate Licensed -
The Real Estate Education Center
Accounting
Oakland Community College