Stacey Leseman
INTERNATIONAL FALLS,MN
Summary
Results-driven Housekeeping Manager with proven expertise in staff oversight and operational efficiency. Strong organizational and leadership capabilities ensure consistent attainment of cleanliness and maintenance standards. Experienced in staff training, workflow optimization, and resource allocation, enhancing customer satisfaction. Dedicated to fostering an inclusive environment as a Paraprofessional, emphasizing time management, reliability, and empathy.
Overview
15
15
years of professional experience
Work History
Housekeeping Manager
Thunderbird Lodge
INTERNATIONAL FALLS, MN
05.2021 - Current
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Trained and mentored staff on cleaning techniques and safety protocols to enhance service quality.
- Inspected guest rooms and public areas for quality assurance compliance.
- Managed inventory of cleaning supplies and equipment to ensure availability.
- Coordinated with other departments to fulfill special guest requests promptly.
- Conducted regular staff meetings to discuss performance and address concerns.
- Resolved customer complaints in a timely manner.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Developed and implemented housekeeping policies and procedures, streamlining operations and ensuring compliance.
- Created schedules and documentation to effectively coordinate housekeeping tasks and optimize workflow.
- Implemented cost-saving measures to reduce operating expenses.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Collaborated with other departments on various projects as needed.
Paraprofessional
ISD 361
International Falls, Minnesota
09.2010 - Current
- Assisted teachers with classroom management and instructional activities to enhance student engagement.
- Collaborated with special education staff to implement tailored learning strategies.
- Observed student behavior and communicated insights to educators to inform instructional adjustments.
- Organized classroom materials and resources for effective learning environments.
- Supervised students during transitions between classes and activities.
- Fostered positive relationships with students, parents, and colleagues to create a supportive learning environment.
- Guided students during classroom activities to enhance learning.
- Supervised small groups of students during instruction time.
- Assisted children at stations during small-group learning periods.
Education
High School Diploma -
Falls High School
International Falls, MN06-1991
Skills
- Inventory management
- Cleaning protocols
- Quality assurance
- Staff training
- Policy development
- Customer service
- Team building
- Effective communication
- Problem solving
- Performance monitoring
- Supervisory skills
- Customer service-focused
- Restaurant and kitchen experience
- Time management
- Multi tasking
Early Career Highlights
- 12 years of fast food experience kitchen/frontline at Hardee's
- 2 years line cook at Grandma’s pantry
- 2 years kitchen prep at the Holiday Inn
- Few months experience in the FHS cafeteria during Covid-19 preparing and assembling meals to be delivered to families.
Timeline
Housekeeping Manager
Thunderbird Lodge
05.2021 - Current
Paraprofessional
ISD 361
09.2010 - Current
High School Diploma -
Falls High School