Matthew Forbes
Chattanooga,TN
Summary
Kingdom-driven partnerships and development professional with 18 years of experience in church ministry, sales, account management and client relations. Proven track record in career progression, meeting goals, effectively addressing challenges, and aligning ministry goals with global mission impact. Deeply rooted in church culture with 12 years of pastoral leadership experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Pastor
Gospel Community Church
07.2020 - Current
- Implemented strategic improvements and quality programming that saw 20% annual church growth from 2021 - 2025
- Recruited, trained and led 2 large groups of volunteer teams to oversee weekly operations of programs
- Communicated with over 400 people to properly address various details, goals, projects, and needs
- Submitted fiscal year budgets and monthly expense reports to meet goals and align with overall mission of organization
- Reviewed 150+ documents for accuracy; contributed to Policies and Procedures manuals
- Spoke publicly on a weekly basis to cast vision, train, disciple and shepherd church members over 135 times (weddings, baptisms, bible study and volunteer trainings)
Youth & Young Adults Pastor
Christ’s Church
09.2018 - 06.2020
- Responsible for programs to 55 Middle School & High School students, 30 Young Adults, and volunteer leaders in church of 900
- Became proficient in multiple system applications for metrics and reporting
- Organized 2 community service trips for 90 team members at three simultaneous locations
- Built strategic relationships with churches located in other states to support growth of church outreach
- Edited various content for marketing team announcements, social media, ministry videos and podcast
- Oversaw $26,000 program budget and managed resources to support program needs
- Maintained poise and reassuring communication in complex counseling cases
Youth Pastor
Fellowship Bible Church
06.2013 - 09.2018
- Consistently embodied culture and value system so as to uphold the mission statement of the organization
- Publicly spoke to church members over 250 Bible lessons and ministry trainings
- Implemented changes to format, teaching and counseling care; saw ministry double from 35 to 70 students in four years
- Initiated authentic relationships with church members to cast vision for mission trips, service projects, and discipleship; led 8 community service and program-related teams
- Edited teaching notes for accuracy and clarity
Financial Aid Counselor
The Master’s University
07.2011 - 05.2013
- Verified & monitored hundreds of financial records for accuracy; quickly learned PowerFaids system application
- Collaborated with other staff and departments toward healthy enrollment, document verification and expedited financial award processing
- Maintained empathy and professionalism when handling sensitive or emotionally challenging cases
- Communicated state and federal regulations, scholarships, grants, and loans to parents, college students and colleagues
- Oversaw 4 part time staff
Financial Representative
Northwestern Mutual Financial Network
06.2010 - 06.2011
- Consistently used CRM tools to accurately log and follow up on all customer interactions
- Educated clients about their policies and helped them understand out-of-pocket costs and billing questions
- Recommended insightful solutions for clients' financial plans, resulting in enhanced retirement and risk mitigation
- Cold called and responded to 50+ clients and prospects daily to discuss financial details and their personal goals
- Maintained proper confidentiality with client information and policy details
Account Manager
RTP Controls, Inc.
01.2008 - 06.2010
- Start-up organization that arranged utility incentives for clients' energy use
- Communicated with clients and effectively cold called multiple national sales prospects for senior sales team; helped acquire major deal with World Market
- Monitored milestones and collaborated with other staff for multimillion dollar projects
- Promoted from sales to Account Manager for consistent performance and team collaboration
- Effectively tracked ordering and installation of utility meter equipment
Education
Master of Arts - Biblical Studies
The Master’s University
Newhall, CA05.2020
Bachelor of Arts - Communication
The Master’s University
Newhall, CA01.2007
Skills
- Outside Sales & New Business Development
- Long Sales Cycle Management
- Cold Calling & Prospecting
- CRM Management
- Team Collaboration & Remote Communication
- Pastoral Relations & Ministry Development
- Written Communication
- Customer Service
- Conflict Resolution
- Budget Management
Certification
Certified Technical Writer
Technical Writer HQ - San Diego, CA
January 2025
Timeline
Associate Pastor
Gospel Community Church
07.2020 - Current
Youth & Young Adults Pastor
Christ’s Church
09.2018 - 06.2020
Youth Pastor
Fellowship Bible Church
06.2013 - 09.2018
Financial Aid Counselor
The Master’s University
07.2011 - 05.2013
Financial Representative
Northwestern Mutual Financial Network
06.2010 - 06.2011
Account Manager
RTP Controls, Inc.
01.2008 - 06.2010
Master of Arts - Biblical Studies
The Master’s University
Bachelor of Arts - Communication
The Master’s University
Similar Profiles
Jonathan PusciznaJonathan Puscizna
High School Director at Gospel Community ChurchHigh School Director at Gospel Community Church
Erica RobinsonErica Robinson
Family Ministries Director at Gospel Community ChurchFamily Ministries Director at Gospel Community Church
ALVINA BABIYCHUKALVINA BABIYCHUK
Sunday School Teacher Assistant at Missionary Gospel ChurchSunday School Teacher Assistant at Missionary Gospel Church
Daonta WilsonDaonta Wilson
Production Team Member at Volkswagen ChattanoogaProduction Team Member at Volkswagen Chattanooga
Marian NicholsMarian Nichols
Quality Reviewer 1-East at Department of Disability and AgingQuality Reviewer 1-East at Department of Disability and Aging