Stacey Little
garner,North Carolina
Summary
Dedicated and detail-oriented Oral Surgical Assistant with many years of experience in the health care field. Preparing medications and administering under supervision (Midazolam, Propofol, Fentanyl, etc.) Skilled in IV setups, patient vital sign monitoring, adept in critical thinking, and infection control. Eager to learn new things, always striving for the best, very organized and professional.
Overview
9
9
years of professional experience
Work History
Oral Surgery Assistant/Front Desk Receptionist
NuImage Surgical & Dental Implant Center
08.2024 - Current
- Greet patients warmly and ensure a positive first impression of the practice.
- Schedule, confirm, and manage patient appointments efficiently.
- Handle phone calls, emails, and patient inquiries professionally and promptly.
- Assisted in preparing surgical instruments and materials for oral procedures.
- Supported patient management by ensuring comfort and addressing concerns before and after surgery.
- Maintained cleanliness and sterilization of operating room and equipment.
- Collaborated with dental team to streamline workflow during surgeries.
Medical Office Assistant
UNC Health Care
03.2023 - 03.2024
- Coordinate patient scheduling, enhancing clinic efficiency, and patient satisfaction.
- Managed medical records, ensuring accuracy and confidentiality.
- Facilitated communication between patients and healthcare providers.
- Verifying insurance to ensure patients are paying the correct amounts for their visit.
- Handled billing inquiries, resolving issues promptly and maintaining financial accuracy.
- Assisting with clinical duties, such as taking vital signs, cleaning rooms, and setting patients up for the physician to see them.
Pharmacy Technician
CVS Healthcare
10.2021 - 04.2023
- Processed and filled prescriptions accurately in fast-paced environment.
- Maintained inventory levels, ensuring availability of medications and supplies.
- Assisted pharmacists with medication therapy management and patient consultations.
- Educated patients on proper medication usage and potential side effects.
CNA/Unit Secretary
UNC Health Care
03.2020 - 12.2020
- Provided direct patient care, ensuring comfort and safety in daily activities.
- Assisted nursing staff with medical procedures, maintaining compliance with protocols.
- Monitored vital signs and reported changes to healthcare team promptly.
- Educated patients on health management and personal hygiene practices.
Customer Service Representative/Inventory Specialist
Walmart Inc.
06.2016 - 02.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Collaborated with team members to streamline service processes, reducing wait times.
- Trained new staff on company policies and customer service best practices.
- Managed escalated customer issues, ensuring timely resolutions and effective communication.
Education
GED -
Wake Technical Community College
Raleigh, NCSkills
- Critical Thinking
- Attention to Detail
- Anesthesia Assisting
- Infection Control
- IV Insertion and Blood Draws
- Patient Charting and Documenting
Timeline
Oral Surgery Assistant/Front Desk Receptionist
NuImage Surgical & Dental Implant Center
08.2024 - Current
Medical Office Assistant
UNC Health Care
03.2023 - 03.2024
Pharmacy Technician
CVS Healthcare
10.2021 - 04.2023
CNA/Unit Secretary
UNC Health Care
03.2020 - 12.2020
Customer Service Representative/Inventory Specialist
Walmart Inc.
06.2016 - 02.2020
GED -
Wake Technical Community College