Stacey Loy Berg
LaGrange,GA
Overview
22
22
years of professional experience
Work History
Field Sales Account Manager
Choice Home Warranty
11.2023 - Current
- Built and maintained strong relationships with real estate organizations, brokers, investors, and agents to drive home warranty sales in a defined territory.
- Executed proactive action plans that increased brand awareness and sales of home warranty products in the local retail and real estate markets.
- Conducted one-on-one and group presentations to real estate offices, effectively communicating the benefits and value of warranty plans.
- Achieved and exceeded sales targets by [number]%, contributing to the company's overall revenue growth.
- Provided effective customer service and support to real estate agents and clients, including assistance with order entry, materials, and technical support.
- Analyzed market trends and competitor activity to develop and guide sales strategy in the territory.
Inside Sales Representative
American Home Shield
01.2022 - 10.2024
- Conduct inside sales and work on revenue generating projects.
- Reach out to realtors to make introductions and set appointments with assigned Market Managers.
- Nurture leads by contacting escrow companies, realtors, and homeowners, to obtain funding on 30-day, past due, contracts.
Inside Sales Representative, Southern CA / Las Vegas, NV
American Home Shield
01.2020 - 01.2022
- Worked with Market Managers to achieve 100%+ of sales goals.
- Handled Market Manager duties, for open territories, due to LOAs or vacancies.
- Managed Oahu, HI and areas of the Las Vegas territory directly.
- Served as point of contact for agents to assist with Home Warranty and NHD needs.
- Assisted agents with resolution of service escalations.
Inside Sales Account Manager
American Home Shield
11.2008 - 01.2020
- Cultivated client relationships while coordinating multiple, simultaneous, projects. Managed territories in 9 states.
- Achieved 100% of sales quota for 7 consecutive quarters.
- Exceeded quarterly quota by over 20%, multiple times.
- Created business development plans and marketing efforts, with Realtors and Title/Escrow Officers, to expand customer base.
- Implemented promotional programs to optimize revenue in varying markets.
- Represented the company throughout conflict resolutions.
Real Estate Representative
American Home Shield
02.2004 - 11.2008
- Increased company profits by assisting with Realtors’ warranty needs.
- Resolved contract issues and processed applications for customers.
Timeline
Field Sales Account Manager
Choice Home Warranty
11.2023 - Current
Inside Sales Representative
American Home Shield
01.2022 - 10.2024
Inside Sales Representative, Southern CA / Las Vegas, NV
American Home Shield
01.2020 - 01.2022
Inside Sales Account Manager
American Home Shield
11.2008 - 01.2020
Real Estate Representative
American Home Shield
02.2004 - 11.2008