Justin Luckett

Fostered a cultural of excellent customer service leading by example and setting clear expectations for staff behavior and performance.

Assisted with marketing strategies to attract new patrons and retain existing customers.

Supported guest satisfaction and loyalty through prompt customer service and timely payouts.

Demonstrated flexibility by adapting quickly to changes and shift assignments or job duties as needed.

Operations promptly addressing any technical issues with gaming equipment.

Maintain professionalism while engaging with customers from diverse backgrounds creating a welcoming environment that encouraged repeat visits.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Verified drinking age requirements of customers by carefully reviewing photo identification.

• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
• Fostered a positive work environment by maintaining a professional attitude and appearance at all times.

• Cut materials according to specifications in preparation for installation.
• Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
• Assisted with movement of materials and equipment to job sites.
• Gained valuable education in residential and commercial building codes.
• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Assisted in the installation of fixtures such as doors, windows, cabinets, trim work, molding details for aesthetically pleasing results.
• Showcased adaptability by working on diverse projects ranging from residential homes to commercial buildings.
• Displayed excellent problem-solving skills when faced with unexpected challenges or complications during projects.
• Acquired proficiency in using hand tools like hammers, saws, levels; power tools like drills and nail guns; heavy machinery like forklifts under supervision.
• Maintained high-quality craftsmanship standards while assisting in various stages of wood fabrication including cutting, shaping, sanding, staining, sealing, and painting.