Dynamic Store Manager with a proven track record at Gunsmoke Firearms LLC, excelling in customer service and operations oversight. Successfully reduced employee turnover and enhanced sales through innovative merchandising and community engagement. Skilled in payroll management and employee training, fostering a motivated team to achieve business goals. As well as maintaining all aspects of bookkeeping, maintaining accurate records and improving overall financial management.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Gunsmoke Firearms LLC Formerly Hi-Caliber LLC
10.2008 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Floral Designer
Miss Milly's Event Rentals & Design
2018 - Current
Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Researched latest design trends, colors, and vendor products for use in new pieces.
Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
Bookkeeper
Jerguson Construction LLC / Longleaf Group
12.2005 - 12.2023
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
Streamlined bookkeeping processes by implementing efficient filing systems and automating data entry tasks.
Implemented effective bookkeeping systems to maintain accurate records and improve overall financial management.
Used QuickBooks to manage bookkeeping and payroll.
Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
Performed daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
Advertising Account Executive
TDA Inc
04.1994 - 04.2000
Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
Negotiated favorable media placements for clients, optimizing campaign budgets and enhancing visibility for target audiences.
Created and presented media and advertising packages to prospective customers.
Helped customers in determining design and layout of sold and spec ads.
Made outbound calls to existing customers to upsell advertising packages.
Built strong relationships with clients by providing exceptional service, communication, and ongoing support throughout the campaign lifecycle.
Sales Associate
The Paraglider Newspaper
02.1990 - 11.1993
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Negotiated terms and contracts with clients to maintain profitable sales.