STACEY MARTIN
Richmond,United States
Summary
Offering strong foundation in organizational skills and administrative support, eager to learn and develop in professional office environment. Brings proactive approach to managing schedules and handling communications, ensuring efficient office operations. Ready to use and develop my skills in office software and document management in Office Administrative Assistant role.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Garner, Adams & Associates
11.2024 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Accounts Payable Specialist
Lansing Building Products
10.2023 - 09.2024
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Administrative Assistant
Craven Electrical
06.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist/Administrative Assistant
Virginia Family Services
07.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Established administrative work procedures to track staff's daily tasks.
Print Center Processor
Virginia Department of Health
06.2021 - 07.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Received and reviewed incoming documents and materials.
- Assembled products according to changing daily work orders and specific customer needs.
Receptionist/Cashier
Sims Metal Managementr
02.2017 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
High School Diploma -
Henrico High School
Richmond, VA06-2008
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling and calendar management
- Confidentiality handling
- Telephone reception
- Microsoft Word
- Computer proficiency
- Office administration
- Strong problem solver
- Invoice processing
Timeline
Office Administrative Assistant
Garner, Adams & Associates
11.2024 - 04.2025
Accounts Payable Specialist
Lansing Building Products
10.2023 - 09.2024
Administrative Assistant
Craven Electrical
06.2023 - 10.2023
Receptionist/Administrative Assistant
Virginia Family Services
07.2022 - 01.2023
Print Center Processor
Virginia Department of Health
06.2021 - 07.2022
Receptionist/Cashier
Sims Metal Managementr
02.2017 - 06.2020
High School Diploma -
Henrico High School
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