Desired Job Title
Respiratory TherapistMedical Administrative AssistantWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Maricopa, AZ, US
Open to relocation: No
Verified
This profile is verified using an email address.
Stacey Martinez
Maricopa,AZ
Work Preference
Summary
Hybrid respiratory therapist and medical administrative assistant with hands-on experience in ICU, stepdown, telemetry, and sleep medicine settings. Supports airway management, oxygen therapy, CPAP/BiPAP, ABGs, PFTs, Epic documentation, scheduling, referrals, and patient follow-up while coordinating with providers and care teams to keep workflows accurate and timely.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Respiratory Therapist MAA
Mayo Clinic
Phoenix, AZ
07.2022 - Current
- Deliver respiratory care across ICU, stepdown, telemetry, orthopedic, and oncology units.
- Perform airway management, oxygen therapy (high flow/low flow), CPAP/BiPAP, ABGs, and PFTs.
- Administer breathing treatments, aerosolized medications, CPT, and diagnostic testing.
- Document assessments, treatments, and patient progress in Epic EMR.
- Educate patients and families on respiratory equipment, therapy goals, and discharge instructions.
- Managed high-volume patient calls, scheduling, referrals, and follow-ups to enhance patient experience and care continuity.
- Organized physician calendars, streamlining scheduling and correspondence to improve departmental workflows.
- Facilitated communication between interdisciplinary teams to support coordinated patient care and timely updates on patient status.
Registered Respiratory Therapist
Valley Sleep Center
Mesa, AZ
11.2021 - 07.2022
- Educated patients on CPAP/BiPAP and sleep therapy equipment to enhance understanding and compliance.
- Assessed therapy effectiveness, troubleshoot issues, and adjusted treatment plans.
- Ensured compliance with DME and insurance guidelines for PAP therapy.
- Collaborated with physicians, technicians, customer service, and billing teams to streamline patient care and support.
- Provided compassionate follow-up support to foster long-term adherence to therapy regimens.
Contact Center Agent / Enrollment Specialist
Gateway Community College
Phoenix, AZ
02.2019 - 11.2021
- Handled high-volume inbound chats and calls to support admissions and enrollment processes.
- Guided students through application, registration, and program requirements.
- Partnered with admissions, financial aid, and academic departments to streamline enrollment processes.
- Executed outbound follow-ups on applications to enhance student retention.
Inbound Call Center Scheduler CSR
Earnhardt Chrysler Dodge Jeep Ram
Gilbert, AZ
10.2018 - 02.2019
- Coordinated rental vehicle reservations and managed main switchboard operations to enhance customer service.
- Scheduled automotive repair appointments, ensuring timely service delivery and customer satisfaction.
- Maintained detailed call logs to support workflow efficiency and facilitate effective communication.
Inbound Customer Service Agent
CVS Health (Caremark)
Chandler, AZ
11.2017 - 10.2018
- Managed high-volume calls for mail-order prescriptions and medication inquiries, ensuring timely resolution of customer needs.
- Reviewed cost-share details and handled secure payment processing to enable accurate billing and customer satisfaction.
- Conducted account troubleshooting support and documented customer complaints, enhancing service delivery outcomes.
- Seamless client interaction resulted from coordinated communication across multiple channels. Continuity of care remained intact through timely updates and consistent follow-through. Clear, connected client communication supported smooth service delivery.
Healthcare Administration & Billing Experience
Banner Home Health Care
Gilbert, AZ
11.2016 - 11.2017
- Verified and maintained Medicare, Medicaid, and private insurance documentation to ensure compliance and accuracy.
- Processed payment posting and reconciled homecare service payments to enhance cash flow and financial reporting.
- Managed overdue A/R accounts and resolved billing discrepancies to improve collection rates and reduce outstanding balances.
- Ensured timely filing of claims and payer compliance.
- Coordinated documentation between clinicians, case managers, and insurers.
Education
Associates in applied science - Respiratory Therapy
Gateway Community College
Phoenix, AZ05-2021
Certificate - Human Services Assistance Customer Service
Rio Salado College
Tempe, AZ12-2007
Skills
- Epic
- DME coordination
- Patient data management
- Healthcare software integration
- Clinical quality improvement
- Medical records
- Insurance verification
- CMS expertise
- Cerner
- Patient education
- Airway management
- ABG analysis
- Pulmonary function testing
- Epic charting
- Respiratory care
- DME compliance
- Interdisciplinary coordination
- Clinical assessment
- Critical thinking
- Problem solving
- Attention to detail
- Time management
- Ventilator support
- Team collaboration
- Pulmonary rehabilitation
- Patient instruction
- Diagnostic tools
- Strong clinical judgment
- Tracheostomy care
- Physical assessments
- Verbal and written communication
- Patient care documentation
- Appointment scheduling
- Clinical leadership
- Oxygen therapy
- Outpatient care
- Equipment setup
- Continuous positive airway pressure
- Coaching and mentoring
- Drug administration trained
- Infection control techniques
- Patient needs assessment
- Professional bedside manner
- Infection control
- Patient care
- Medical record documentation
- Patient and family advocacy
- Body mechanics
- Regulatory compliance
- Practice improvement
- Medical terminology
- Respiratory care protocols
- Patient and caregiver education
- Blood gas analysis
- Bronchial hygiene techniques
- Sleep disorder treatment
- Home care planning
- Equipment cleaning
- Reporting and documentation
- First aid and CPR
- Medication administration
- Respiratory equipment setup
- Pulse oximetry
Personal Information
- Title: Registered Respiratory Therapist
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- BLS Certification
12/20/2025 - 12/31/2027
Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program. - Registered Respiratory Therapist
11/02/2026 - 11/01/2028
Registered Respiratory Therapist
Honors
2021-05
Honors Distinction Phi Theta Kappa
Timeline
Respiratory Therapist MAA
Mayo Clinic
07.2022 - Current
Registered Respiratory Therapist
Valley Sleep Center
11.2021 - 07.2022
Contact Center Agent / Enrollment Specialist
Gateway Community College
02.2019 - 11.2021
Inbound Call Center Scheduler CSR
Earnhardt Chrysler Dodge Jeep Ram
10.2018 - 02.2019
Inbound Customer Service Agent
CVS Health (Caremark)
11.2017 - 10.2018
Healthcare Administration & Billing Experience
Banner Home Health Care
11.2016 - 11.2017
Associates in applied science - Respiratory Therapy
Gateway Community College
Certificate - Human Services Assistance Customer Service
Rio Salado College