Summary
Overview
Work History
Skills
Timeline
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STACEY MAULDEN

Houston,TX

Summary

Experienced Logistics Specialist with a meticulous and dedicated approach to ensuring the smooth flow of goods. Proficient in coordinating both inbound and outbound schedules. Strong emphasis on organization and forward-thinking, thriving in collaborative team environments to contribute to overall operational success.

Overview

36
36
years of professional experience

Work History

Logistics Specialist

Schlumberger
11.2022 - 06.2024
  • Coordinated driver dispatch to accomplish daily delivery requirements
  • Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues
  • Coordinated outgoing shipments to maintain schedules
  • Issued timely and accurate responses to both internal and external inquiries
  • Generated documentation and information required for customer shipments
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints
  • Updated and maintained databases to track shipments
  • Coordinated shipments and tracked progress to facilitate timely delivery

Benefits Administrator

iQor
08.2021 - 10.2022
  • Worked remotely, answering phones for over80 companies, processing enrollments quickly and accurately, while adhering to HIPPA laws and guidelines for legal compliance
  • Maintained and updated employee records and benefits files
  • Advised and informed employees of the details of their company's benefit programs
  • Researched new employee benefit plans and vendors
  • Communicated with employees to ensure thorough understanding of benefits
  • Consulted with carriers to verify coverage
  • Supported fellow agents through Microsoft Teams with call assistance
  • Assisted Trainers with training new hires
  • Supervised Teams chat rooms, supporting new hires

Receptionist

Scott's Sprinklers
03.2015 - 10.2016
  • Answered company phones, taking detailed messages and coordinated appointments
  • Developed and maintained hardcopy and digital schedule
  • Supported customers with prompt answers and personalized support

Front Desk Receptionist

CBS News
07.1993 - 11.1994
  • Answered high volume, multi-line telephone, directing calls to appropriate personnel
  • Provided clerical support to10 employees
  • Coordinated travel accommodations for reporters and cameramen, including agendas and reservations
  • Entered numerical data into databases with speed and accuracy using a10 keypad

Receptionist

Parker Hannifin Aerospace Co
01.1988 - 01.1990
  • Operated telephone switchboard, providing information, taking messages and scheduling appointments
  • Routed messages, coordinated appointments, and directed personnel to various departments
  • Greeted incoming guests and directed individuals to correct meeting spaces
  • Boosted office efficiency, delivering first-rate administrative support to all staff

Skills

  • Database Management
  • Multitasking
  • Transportation Planning
  • Shipping Coordination
  • Proficient with SAP
  • Invoicing and Shipping Documentation
  • Attention to Detail
  • Documentation Skills

Timeline

Logistics Specialist

Schlumberger
11.2022 - 06.2024

Benefits Administrator

iQor
08.2021 - 10.2022

Receptionist

Scott's Sprinklers
03.2015 - 10.2016

Front Desk Receptionist

CBS News
07.1993 - 11.1994

Receptionist

Parker Hannifin Aerospace Co
01.1988 - 01.1990
STACEY MAULDEN