Stacey McCollum
Wappingers Falls,NY
Summary
Medical Billing and Coding Specialist with over15 years experience providing administrative and patient support in hospital and medical office settings.
Overview
17
17
years of professional experience
Work History
Coding Supervisor
New York Presbyterian Medical Group
01.2016 - Current
- Reduced errors in medical coding by developing Holds and Rules within Epic.
- Monitored coder productivity to ensure timely completion of assignments while maintaining high-quality standards.
- Promoted a positive work environment by addressing coder concerns promptly and effectively while fostering open lines of communication among team members.
- Facilitated communication among coding staff through regular team meetings, fostering an environment of collaboration and knowledge sharing.
- Maintained up-to-date knowledge on ICD-10-CM/PCS codes as well as CPT-4 procedural codes through ongoing education efforts and certifications renewals when applicable.
- Managed a team of coders, providing guidance, support, and mentorship to enhance their professional growth and development.
- Assisted in recruitment efforts for new coding staff members, interviewing candidates and providing recommendations for hiring decisions.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Generated reports to identify coding trends and discrepancies.
Coder/Front Desk Receptionist
New York Presbyterian Medical Group
03.2008 - 01.2016
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Coded and billed medical claims based on documentation.
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
- Reviewed and answered questions regarding Patient Bills with empathy and compassion.
- Entered in Insurance and Patient payments into Systems.
- Reviewed EOB's to apply co-ins, copays, deductibles, and denials into Systems.
- Put together presentations used in Monthly Physician meetings.
- Interacted with physicians and other healthcare staff to deliver Coding Education and Feedback.
- Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Trained new hires on Coding and Billing and how to navigate systems used.
- Reached out to insurance on Billing discrepancies, Authorizations, and Referrals.
- Greeted and checked in Patients, rescheduled/created new appointments in a friendly manner.
Education
CPC Certification -
AAPC
12-2012
Skills
- EMR systems ( Epic, Cerner, Athena)
- Team Building
- Coding and Billing Fluency
- HIPAA
- Adaptability and flexibility
- Organizational skills
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Teamwork and collaboration
- Knowledgeable in Epic, Athena, and Cerner
- Customer Service Skills
Timeline
Coding Supervisor
New York Presbyterian Medical Group
01.2016 - Current
Coder/Front Desk Receptionist
New York Presbyterian Medical Group
03.2008 - 01.2016
CPC Certification -
AAPC
Similar Profiles
Maryorie GuerraMaryorie Guerra
Medical Technician at New York Presbyterian / Medical GroupMedical Technician at New York Presbyterian / Medical Group
Sophia AustinSophia Austin
Administrative Services at New York Presbyterian Medical GroupAdministrative Services at New York Presbyterian Medical Group
Twinkle Binu, MSTwinkle Binu, MS
Practice Coordinator at New York Presbyterian Medical Group QueensPractice Coordinator at New York Presbyterian Medical Group Queens
Gabriel BristowGabriel Bristow
DSP Relief Staff at ARC of Greater Hudson ValleyDSP Relief Staff at ARC of Greater Hudson Valley
Giovanna D'ErasmoGiovanna D'Erasmo
Restaurant Hostess at Hudson TacoRestaurant Hostess at Hudson Taco