Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Mcfadden

TX

Summary

Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

JCPENNEYJCPENNEY — cashier

JCPenney
03.2022 - 12.2022
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Used POS system to enter orders, process payments and issue receipts.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

HutPizza, shift manager

Pizza, Hut
05.2014 - 03.2022
  • Defined clear targets and objectives and communicated to other team members.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Excelled in every store position and regularly backed up front-line staff.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Tracked receipts, employee hours, and inventory movements.

Key Holder Supervisor

Advanced Auto Parts
04.2023 - Current
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Rotated stock according to dates and protocols.
  • Directed customers to correct store locations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Received and counted money.
  • Accepted and processed customer returns.
  • Counted out cash drawers and balanced totals.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit, and check payments.

Education

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EDUCATIONEDUCATION Greenwood ISDGreenwood ISD

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03.2014

Skills

  • Generating Receipts
  • Identification Guidelines
  • Critical Thinking
  • Signage Changes

Timeline

Key Holder Supervisor

Advanced Auto Parts
04.2023 - Current

JCPENNEYJCPENNEY — cashier

JCPenney
03.2022 - 12.2022

HutPizza, shift manager

Pizza, Hut
05.2014 - 03.2022

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EDUCATIONEDUCATION Greenwood ISDGreenwood ISD

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Stacey Mcfadden