Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Meehan

Voorheesville,NY

Summary

Knowledgeable and experienced Facilities Coordinator familiar with different building systems and overall operations. Skilled in coordinating internal teams and resources as well as outside vendor support for complex services and repairs. Dedicated to keeping operations seamless for staff and visitors.

Overview

20
20
years of professional experience

Work History

Facilities Specialist

Charter Communications Field Operations
Schenectady, NY
01.2018 - Current
  • Performs internal/external scheduling for vendors, contractors and employees on building preventative maintenance
  • Serve as property operations / maintenance point of contact for facilities' issues in buildings, initiate work requests; estimate costs for projects; coordinate and monitor routine maintenance service completion (trash, utilities, custodial, pest control, inspections, grounds, landscapes, alarms, systems & equipment, HVAC, generators), monitor and report related trends
  • Assist retail locations with new store openings, construction projects, and set-up new vendors
  • Manage and assist on simultaneous projects
  • Ensures timely processing and approvals of all facility invoicing for multiple locations (+70)
  • Effectively monitors all monthly expenses, budget and assists with forecasting data
  • Manages vendor contracts/agreements
  • Manages all contractor security badging for providing access to locations.

Executive Assistant

Charter Communications Government Affairs
Latham, NY
01.2017 - 01.2018
  • Directly support the RVP, VPs and Directors - travel, expense reporting, announcements, organizing offsite events and compiling data for executive level presentations
  • Accountable for Northeast budget ($4M), including processing all invoices, negotiates pricing and conditions as needed, and any budgetary needs
  • Maintaining sufficient stock of office supplies for multiple office locations and providing opportunities for approved purchases for leadership
  • Manage company credit card, $25k monthly
  • Involvement with highly confidential special projects as needed
  • Directly manage PAC account – letters, checks, bank statements, QuickBooks ledger, Vocus/Cision entries, and accountant filings.

Executive Assistant

Time Warner Cable | Charter Communications Tele-sales
Albany, NY
01.2015 - 01.2017
  • Directly support the VP of Tele-sales, local call center of 450+ employees & enterprise wide 1200+ employees - travel, expense reporting, announcements, organizing offsite events and compiling data for executive level presentations
  • Work with GVP’s, VP’s, Sr
  • Directors, Directors, Managers, Supervisors, and Human Resource Department to efficiently schedule meetings, organize center employee events, and help maintain the facilities
  • Assist the SPD team (Sales Product Development) with vendor incentives, blitz days, coordinating incentive launches and promoting enterprise-wide incentives
  • Accountable for enterprise-wide incentives, including budget, prizes, and communications
  • Developing and implementing incentive processes to increase sales performance and efficiently meet monthly budget expense goals of $30k - $500K+
  • Manage department budget, invoices, and any budgetary needs
  • Maintaining sufficient stock of office supplies for call center, and providing opportunities for approved purchases for leadership
  • Established vendor relations, negotiates pricing and conditions as needed
  • Manage company credit card, $25k monthly
  • Supervise and mentor call center administrative assistants for special projects and assignments
  • Involvement with highly confidential special projects as needed
  • Directly worked with the Human Resources department regarding new hire orientations.

Call Center Coordinator

Time Warner Cable
Schenectady, NY
01.2014 - 01.2015
  • Directly support the VP of Tele sales & call center of 450+ employees - travel, announcements, organizing offsite events and compiling data for executive level presentations
  • Work with Directors, Managers, Supervisors, and Human Resource Department to efficiently schedule meetings, organize center employee events, and help maintain the facility
  • Assist the SPD team (Sales Product Development) with vendor incentives, blitz days, coordinating incentive launches and promoting enterprise-wide incentives
  • Developing and implementing incentive processes to increase sales performance and efficiently meet monthly budget goals of $30k - $100k
  • Maintaining sufficient stock of office supplies for call center, and providing opportunities for approved purchases via Managers and Supervisors.

Call Center Communications Assistant

Time Warner Cable
Schenectady, NY
01.2007 - 01.2014
  • Directly responsible for processing and publishing time sensitive reports, including: Auxiliary Metric Report, Bulletin Board Report, Regional Report
  • Worked with Managers, Supervisors, and Human Resource Department to efficiently schedule and effectively interview and hire qualified candidates for call center positions
  • Responsible for coordinating, organizing and attending Human Resource functions
  • Assist in organizing, scheduling, and attending job fairs for all departments (Care Call Center, Inbound Sales, Tech Ops)
  • Accountable for submitting sensitive financial information regarding corporate credit cards to correct parties
  • Maintained sufficient stock of office supplies for call center, and provided opportunities for approved purchases via Managers and Supervisors
  • Directly responsible for handling all incentives within the Call Center, including communications, prizes, and reporting
  • Assisted in organizing several offsite employee/ customer events: Employee Summer Picnics, Golf Tournaments, Carnivals, Winter Employee Event, Joe Bruno Stadium Customer Appreciation events, and SPAC customer events
  • Responsible for maintaining the reception area, providing assistances with customer inquiries via phone or in-person
  • Implement and maintain policies and procedures for reception area, including mail, deliveries and security.

Senior Billing Services Representative

Farm Family Insurance | American National
Glenmont & Flemington, NY & NJ
01.2004 - 01.2007
  • Directly responsible for handling payment and billing inquiries from agents, CSR’s, policy holders, and internal employees
  • Researched and resolved cancelled insurance policies that qualified for reinstatement, in collaboration with policy holders, field staff, and underwriting department
  • Maintained payment arrangements, payment plan changes, account billing set-up and billing system errors, as well as balanced daily ledgers
  • Corresponded with outside collection agency regarding earned premium issues
  • Effectively trained new personnel on policies and procedures
  • Responsible for resolving complicated departmental complaints and direct customer complaints.

Education

A.A.S in Marketing and Management -

The Sage Colleges

Skills

  • Excellent verbal and written communication
  • Self-Motivated
  • Organized
  • Highly Productive
  • Flexible
  • Adaptable
  • Proficient in Microsoft applications
  • Internet applications
  • SAP Ariba
  • PeopleSoft
  • Concur

Timeline

Facilities Specialist

Charter Communications Field Operations
01.2018 - Current

Executive Assistant

Charter Communications Government Affairs
01.2017 - 01.2018

Executive Assistant

Time Warner Cable | Charter Communications Tele-sales
01.2015 - 01.2017

Call Center Coordinator

Time Warner Cable
01.2014 - 01.2015

Call Center Communications Assistant

Time Warner Cable
01.2007 - 01.2014

Senior Billing Services Representative

Farm Family Insurance | American National
01.2004 - 01.2007

A.A.S in Marketing and Management -

The Sage Colleges

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Stacey Meehan