Stacey Miller
Lisbon,Ohio
Summary
Dynamic Paramedic with extensive experience at West Point Fire Department, excelling in advanced life support and critical decision-making. Proven track record of improving patient outcomes through timely assessments and compassionate care. Skilled in documentation and patient management, fostering collaboration in high-pressure environments while training new team members for optimal performance.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Paramedic
West Point Fire Department
Lisbon, OH
04.2021 - 08.2025
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
Paramedic
LifeTeam
East Liverpool, OH
06.2022 - 06.2024
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Office Manager
East Liverpool City Hospital
East Liverpool, OH
01.2022 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Unit Secretary
East Liverpool City Hospital
East Liverpool, OH
03.2017 - 01.2022
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
Human Resources Manager
K-Mart Department Store
Weirton, WV
01.2014 - 12.2016
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Education
Paramedic - Paramedicine
University Hospital
Canfield, OH01.2024
Emergency Medical Technician - Emergency Medical Technician
West Point Fire Department Education Divison
Lisbon, OH06.2022
Skills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- Patient management
- Patient assessments
- IV insertion
- Intravenous therapy
- Airway management
- Emergency management
- Pediatric advanced life support
- Pre-hospital care
- Medical equipment operation
- Patient transport
- Cardiopulmonary resuscitation
- Medication administration
- Emergency response
- Vital sign assessment
- Patient examination
- CPR
- Medical records management
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
Certification
- Paramedic
Timeline
Paramedic
LifeTeam
06.2022 - 06.2024
Office Manager
East Liverpool City Hospital
01.2022 - 09.2023
Paramedic
West Point Fire Department
04.2021 - 08.2025
Unit Secretary
East Liverpool City Hospital
03.2017 - 01.2022
Human Resources Manager
K-Mart Department Store
01.2014 - 12.2016
Paramedic - Paramedicine
University Hospital
Emergency Medical Technician - Emergency Medical Technician
West Point Fire Department Education Divison