Stacey Morales

Louisiana Department of Health Projects

• Implemented system release management templates and SOPs for the Project and Portfolio Management Office (PPMO), streamlining processes and ensuring consistency.
• Led file exchange orchestration and data quality management for the Louisiana Health Information Exchange (LAHIE) in partnership with the Louisiana Department of Health and the Louisiana Health Care Quality Forum.
• Directed release management for LAHIE, overseeing Go-Live activities, risk mitigation, and post-implementation reviews.
• Developed and refined policies and procedures based on LAHIE lessons learned, driving process improvements across the PPMO.
• Served as Co-Product Owner for the Third Party Liability Project, managing release operations, resolving impediments, and aligning deliverables with CMS and state requirements.
• Oversaw file transfer exchanges and data quality assurance for the Third Party Liability Project, ensuring compliance with HL7 and NCQA standards.
• Managed stakeholder engagement on projects including both internal and external stakeholders and partners.
• Implemented and developed operational standards, policies and procedures related to the tracking the funding and expenditures related to CMS Advanced Planning Documents (APD) related to IT modernizations.
• Developed Procurement timeline for Requests for Proposals and NASPO Procurements for Medicaid Enterprise Systems (MES).
• Developed workflows for executing contracts and monitoring procurement budgets for MES systems. Review and develop Statements of Work and NASPO Participating Addendum's for procurement of Medicaid Enterprise Systems. Developed and reviewed benefits of procurement using NASPO MES Master Agreements.

Louisiana Office of Technology Services Projects & Program Management

• Project Manager for Louisiana’s Unemployment Tax Modernization, a two-year initiative that replaced a 40-year-old mainframe system with modern web technologies, including document management, auditing, and workflows. This was the first mainframe decommissioning in the state and is now a model for other state labor departments.
• Led multiple software modernization initiatives, including system upgrades, ADA-compliant website redesigns, and Office 365 migrations, improving agency efficiency and accessibility.
• Built strong relationships with customers, partners, and constituent groups, fostering trust and collaboration.
• Developed risk management strategies, delivering both short- and long-term solutions to address key agency challenges.
• Conducted program research and data analysis to develop cost estimates and budgets.
• Optimized costs by consolidating vendors and renegotiating contracts.
• Oversaw IT procurement and contract management for hundreds of IT systems.
• Managed vendor relationships and performance monitoring to ensure service quality.
• Partnered with agencies to streamline processes and implement collaborative technology solutions tailored to operational needs.

• Board Member/President – ARC of Iberville – 2015-2020
• Board Member – ARC of Louisiana – 2015-2018
• Governor Appointed Board Member – Capital Area Human Services District (CAHSD) – 2016-2018

• Attended Safe Scrum Master Course 2020 & 2025
• PMI Agile Certified Practitioner Course 2025
• Attended Project Manager Professional Course, preparing for exam November 2024