Stacey M Sparkman
Howard Lake,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Dairy Farm Worker
Chanlore Farm
03.2020 - Current
- Enhanced herd health by closely monitoring animals for signs of illness, administering medication as needed, and keeping detailed records.
- Improved calf survival rates by providing attentive care during the birthing process, including assisting with difficult deliveries.
- Maintained high-quality milk standards through regular testing and adherence to strict sanitation protocols in all aspects of dairy operations.
- Supported positive team dynamics among coworkers by actively participating in group discussions about task delegation or problem-solving strategies related to farm operations challenges faced regularly.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Trained part-time help in livestock care and ranch operations.
Preschool Teacher/Director of Childcare
St James Lutheran Church & School
04.2018 - Current
- Ensure a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Develop strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
- Design creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Contribute to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
- Organize special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
Customer Service Representative
Cincinnati Bell Telephone
06.2009 - 03.2012
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience..
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Boone County High School
Florence KYAssociate of Applied Science - Early Childhood Education
Concordia University, St. Paul
Saint Paul, MNSkills
- Attention to Detail
- Stress Management
- Conflict Resolution
- Active Listening
- Complaint Resolution
- Information Security
- Customer Service
- Critical Thinking
Timeline
Dairy Farm Worker
Chanlore Farm
03.2020 - Current
Preschool Teacher/Director of Childcare
St James Lutheran Church & School
04.2018 - Current
Customer Service Representative
Cincinnati Bell Telephone
06.2009 - 03.2012
High School Diploma -
Boone County High School
Associate of Applied Science - Early Childhood Education
Concordia University, St. Paul
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