Licensed Life Insurance and Property and Casualty Insurance Agent seeking position as a Team Member.
Overview
9
9
years of professional experience
Work History
Agent Team Member
State Farm- Mike Holland, Erica Timmons
Savannah, GA
10.2023 - Current
Responded to customer inquiries and problems to promote great service.
Provided quotes and completed the application process from start to finish.
Educated customers on the importance of maintaining adequate insurance coverage.
Processed payments received from clients promptly according to established procedures.
Life Insurance Agent
New York Life Insurance Company
08.2022 - 01.2023
Identified and devised targeted solutions for diverse clients relevant to life insurance, long-term care insurance, disability insurance and fixed annuities.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Orchestrated a rigorous field underwriting process for client eligibility, marketing campaigns via social media, and managed the upkeep of policy holder's account.
Customer Service Assistant
United Way
03.2020 - 10.2021
Compiled copious data entry, identified and prioritized the needs of each caller.
De-escalated stressful situations by being an emotional outlet to callers impacted by the pandemic.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managing Director
Sunny Bugs Daycare Inc
11.2015 - 10.2019
Monitored business workflow and administrative processes to keep operations running smoothly.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained employees on proper protocols and licensing standards.
Prepared annual budgets and kept bookkeeping up to date.
Customer Service Manager-Licensed Insurance Agent at Mike Bean State Farm AgencyCustomer Service Manager-Licensed Insurance Agent at Mike Bean State Farm Agency