Stacey Olson
Plains,PA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Dealer Sales Manager
The Mobility Van Store Of NEPA
05.2014 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Office Manager
Flexible Mobility Inc
07.2012 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Pharmacy Technician
Harrold Pharmacy
04.2007 - 06.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Provided DME Equipment
- Compounded Medications for Humans and Animals
- Provided Outside Sales
Pharmacy Technician
Guardian Pharmacy
05.2005 - 04.2007
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Office Manager
Convention Hall
01.2000 - 05.2005
- Created, maintained and updated filing systems for paper and electronic documents.
- Over saw wait staff.
- Booked weddings , Parties, and Business meetings.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree - Cosmetology
Empire Beauty School - Wilke Barre
Wilkes-Barre, PA07.1999
High School Diploma -
James M Coughlin High School
Wilkes Barre, PA06.1979
Skills
- New Hire Onboarding
- Dealer agent license
- Home modification coordinator
- Modification bidding and billing
- Applying and maintaining medical insurance contracts
- Customer Service
- Marketing Strategy Development
- Customer Billing
- Bid Request Management
- Operating Procedures and Policies
- Digital Sales
- Appointment Scheduling
Accomplishments
Certified auto dealer and sales
Certified notary
Certificate for care credit sales associate
Certified to bill any medical insurance
Timeline
Dealer Sales Manager
The Mobility Van Store Of NEPA
05.2014 - Current
Office Manager
Flexible Mobility Inc
07.2012 - Current
Pharmacy Technician
Harrold Pharmacy
04.2007 - 06.2012
Pharmacy Technician
Guardian Pharmacy
05.2005 - 04.2007
Office Manager
Convention Hall
01.2000 - 05.2005
No Degree - Cosmetology
Empire Beauty School - Wilke Barre
High School Diploma -
James M Coughlin High School
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