Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Ortiz

The Bronx

Summary

Dedicated and adaptable professional with a proactive attitude, strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sally Beauty
Manhattan
05.2024 - Current
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Adhered to company initiatives and achieved established goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Attended weekly team meetings to review performance goals and objectives.

Shift Leader

Dunkin Donuts
Manhattan
08.2020 - 05.2024
  • Facilitated training sessions for new employees on company policies and procedures.
  • Supervised the team during daily shifts, ensuring efficient operation and customer satisfaction.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Adapted to changes in customer volume.

Team Leader, Sales Operations

The Body Shop
Manhattan
08.2021 - 12.2021
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained high standards of customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Office Assistant

Milea Truck Sales And Leasing
The Bronx
05.2019 - 08.2019
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Delivered messages and ran errands.

Education

High School Diploma -

Maxine Greene Hs For Imaginative Inquiry
New York, NY
08-2020

Associate of Arts - Psychology

Borough of Manhattan Community College
New York, NY

Skills

  • Product knowledge
  • Time management
  • Effective communication
  • Cash handling
  • Flexibility and adaptability
  • Organizational skills
  • Customer engagement
  • Upselling and cross-selling
  • Store operations
  • Sales techniques

Timeline

Beauty Advisor

Sally Beauty
05.2024 - Current

Team Leader, Sales Operations

The Body Shop
08.2021 - 12.2021

Shift Leader

Dunkin Donuts
08.2020 - 05.2024

Office Assistant

Milea Truck Sales And Leasing
05.2019 - 08.2019

High School Diploma -

Maxine Greene Hs For Imaginative Inquiry

Associate of Arts - Psychology

Borough of Manhattan Community College

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