Stacey Painter
Encintias,CA
Summary
Seasoned Food Truck and Fair Food Manager with extensive knowledge of food industry regulations and exceptional customer service skills. Managed food trailers at multiple fairs throughout California for 14 years, as well as a food truck during the off-season for 4 years. Demonstrated expertise in overseeing daily operations, scheduling staff, and maintaining inventory controls. Proven ability to drive business growth through innovative marketing strategies and deliver exceptional dining experiences.
Overview
22
22
years of professional experience
Work History
Food Manager
Hds Fair Co Inc.
Encinitas, CA
01.2010 - Current
- Assisted in the development and implementation of food safety policies and procedures.
- Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Managed inventory levels to minimize waste and maximize cost savings.
- Provided training on safe food handling practices for new employees.
- Maintained records of purchase orders, receipts, inventories, production sheets.
- Handled customer complaints regarding food quality or service promptly and professionally.
- Resolved conflicts between staff members promptly.
- Conducted interviews for available positions at the fair and food truck.
- Ordered supplies as needed while adhering to budget constraints set by management.
- Reviewed employee performance evaluations periodically throughout the year.
- Collaborated with other departments such as marketing or catering services when necessary.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Oversaw inventory control, reducing waste through effective stock management practices.
- Created email marketing campaigns, achieving a strong average open rate.
- and new menu items.
- Ensured compliance with all local, state, and federal regulations regarding food preparation and safety.
- Organized special catering events, managing logistics from menu planning to execution.
- Managed customer feedback, resolving complaints and implementing improvements based on suggestions.
- Managed daily operations of the food service department, ensuring compliance with health and safety standards.
- Trained new employees to perform duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Served as a valuable support to staff in trailers and food truck.
Personal Trainer
Frogs Fitness
Encinitas, CA
02.2007 - 04.2009
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Created nutritional plans that support overall health goals of clients.
- Assisted clients in setting realistic short-term and long-term goals.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Inspected equipment regularly to ensure it is safe and functioning properly.
- Maintained a clean environment by wiping down equipment after each use by a client.
- Demonstrated safe and proper exercise techniques to clients.
- Created personal training experiences for clients.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Resolved member and guest complaints or notified supervisor for solutions.
- Wiped down exercise mats, weights and equipment prior to and after use.
- Demonstrated proper breathing techniques and meditation exercises.
Front Desk Receptionist
Frogs Fitness
Encinitas, CA
05.2005 - 01.2007
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Responded to inquiries and room requests made online, by phone, and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted customers, answered general questions and directed to appropriate locations.
Notary and Shipping
Ups Store
Vacaville , CA
10.2002 - 01.2004
- Verified client identity through government-issued identification cards.
- Maintained confidentiality regarding sensitive information related to each transaction.
- Performed notarizations for loan documents, affidavits, and other legal documents.
- Verified shipping documents for accuracy.
- Received and distributed incoming packages to designated departments or personnel.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Weighed mail to determine correct postage.
- Computed shipping, storage or demurrage charges using computer or price list.
Education
AA in Fire Science - Fire Technology
Solano Community College
Fairfield, CA06-2004
Skills
- Staff Leadership
- Marketing and Promotions
- Employee Scheduling
- Food presentation
- Sanitation Standards
- Staff Supervision
- Ordering and Purchasing
- Health Inspections
- Inventory Management
- Waste Reduction
- Food Preparation
- Event Coordination
- Written Communication
- Event Planning
- Teamwork and Collaboration
- Customer Service
- Safe Food Handling
- Monitoring Food Preparation
- Staff Scheduling
- Labor and Overhead Cost Estimation
- Catering Coordination
- Scheduling
Timeline
Food Manager
Hds Fair Co Inc.
01.2010 - Current
Personal Trainer
Frogs Fitness
02.2007 - 04.2009
Front Desk Receptionist
Frogs Fitness
05.2005 - 01.2007
Notary and Shipping
Ups Store
10.2002 - 01.2004
AA in Fire Science - Fire Technology
Solano Community College
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