Stacey Pearl
Director Of Revenue Cycle Management
Howell,NJ
Summary
Meticulous Revenue Cycle Director with strong background in continuous improvement and revenue performance analysis. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives illustrated over 20 years of Revenue Cycle Management success, priding myself on relationship and trust building within the organization.
Overview
16
16
years of professional experience
Work History
Director, Cycle
Allied Digestive Health
West Long Branch, NJ
02.2022 - Current
- Established reoccurring reporting and meeting standard structure for both internal and external teams to communicate KPIs, denial trends, opportunities for re-education and accountability
- Assisted with implementing innovative approaches to resource allocation and strategic planning including integration of AI software
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Completed financial reporting and analysis for billing revenue cycle.
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency using Six Sigma methods
- Recruited, interviewed and hired over 15 employees and implemented mentoring program to promote positive feedback and engagement.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Supported financial director with special projects and additional job duties.
- Supported clinical team members with revenue cycle procedures and addressed issues.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Established performance goals for department and outlined processes for achievement.
REVENUE CYCLE MANAGER
HACKENSACK MERIDIAN HEALTH
Neptune City, NJ
08.2011 - 02.2022
- Provide operational direction and leadership to HMH Physician Services Division's Revenue Cycle Analyst Team
- Holds regular weekly meetings with RCA Team coordinating and reviewing ongoing projects
- Ensure Policies and Procedures are up to date and shared throughout PSD
- Work closely with all operational department leadership as liaison between operational practice processes and related revenue cycle management
- Collect and evaluate data to identify trends and gaps across Revenue Cycle Process
- Monitor and manage external billing company
- Compile and present KPIs by specialty to specific departments sharing policy/payer updates and areas for improvements with related recommendations
- Track and analyze reimbursement and denial ratio and trends
- Provide data and metrics to leadership team
- Develop, mentor and manage performance of staff
- Maintain current working knowledge of all related HIPPA regulations and ensures staff compliance to these requirements
- Updated work processes, system capabilities and policies and procedures as well as over sight of staff training
- Develop and monitor quality and productivity metrics and benchmarks for revenue cycle billing and reimbursement
- Establish continuous improvement work environment
- Identify opportunities for system and process improvements and drive change through targeted initiatives
- Conduct financial analysis of KPI including payer denials and AR trends
- Establish and maintain culture that is both patient centric as well as client centric both grounded in service excellence.
TEAM LEAD-ACCOUNTS RECEIVABLE
HACKENSACK MERIDIAN HEALTH
09.2006 - 08.2011
- Review daily reports to ensure timely follow up on assigned accounts
- Assist team in setting up work priorities
- Monitor daily schedules
- Confirm that team is operating according to current policy and procedure
- Manage difficult patient accounts, resolve issues for both patients and payers
- Follow hiring process including interviewing of new candidates
- Schedule training for both new and current team members as needed
- Use all available resources to motivate team members
- Ensure current billing procedures were followed and disseminate updated payer information to the team and practices.
Education
B.S - Business Administration
ST. THOMAS ACQUINAS COLLEGE
Skills
ICD-10undefined
Timeline
Director, Cycle
Allied Digestive Health
02.2022 - Current
REVENUE CYCLE MANAGER
HACKENSACK MERIDIAN HEALTH
08.2011 - 02.2022
TEAM LEAD-ACCOUNTS RECEIVABLE
HACKENSACK MERIDIAN HEALTH
09.2006 - 08.2011
B.S - Business Administration
ST. THOMAS ACQUINAS COLLEGE
Similar Profiles
Taylor KerwinTaylor Kerwin
Medical Assistant at Allied Digestive HealthMedical Assistant at Allied Digestive Health
Temple PeavyTemple Peavy
Accounts Receivable Flow Up Coordinator at Allied Digestive HealthAccounts Receivable Flow Up Coordinator at Allied Digestive Health
Jazmine Cooper IrvinJazmine Cooper Irvin
Asthma Health Educator at Hackensack Meridian Health Jersey ShoreAsthma Health Educator at Hackensack Meridian Health Jersey Shore
Veronica Demko, LPCVeronica Demko, LPC
Care Manager Supervisor at Ocean Partnership for ChildrenCare Manager Supervisor at Ocean Partnership for Children
Laura KinneyLaura Kinney
Executive Administrative Assistant at Monmouth Custom BuildersExecutive Administrative Assistant at Monmouth Custom Builders