Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

STACEY POTTISH

Englewood,CO

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Hard working and the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Community Disaster Program Manager

American Red Cross
02.2024 - Current
  • Sole Disaster Cycle Services (DCS) staff member overseeing disaster preparedness, response, and recovery across a 10-county region; supported and empowered a network of 550+ volunteers.
  • Increased volunteer engagement by 15% by recruiting, training, and mentoring diverse Disaster Leadership Volunteers to lead preparedness,
    response, and recovery efforts.
  • Led cross-functional collaboration with Volunteer Services and external stakeholders, including VOADs, EMs, and community partners, to drive
    readiness and community engagement initiatives.
  • Planned and executed disaster training exercises at local and regional levels; coordinated logistics and communication across multiple response
    partners and internal teams.
  • Built four specialized volunteer teams across preparedness programs, enhancing community readiness and expanding local capacity to deliver
    education, resources, and disaster planning support.
  • Served as Job Director for multiple multi-family fire responses, managing on-site operations, coordinating services for 100+ clients, and ensuring
    seamless collaboration with six partner agencies.

Program Manager

Jewish Family Service of Colorado
11.2017 - 01.2024
  • Provide leadership and full oversight of the Aging Care & Connections community programming for older adults and adults with disabilities
  • This includes program planning, development, implementation, program management and evaluation of each service
  • Oversee and manage 2-million-dollar grant from the German Government as well as multiple federal grants
  • Developed new programming that has increased funding to agency as well as services to the community
  • Supervision of staff and recruitment and coordination of hundreds of volunteers for each program
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals
  • Devised tools and benchmarks to improve team performance and monitor production
  • Supportive leadership and management style encouraging staff to be creative and set professional goals that help inspire growth and retention
  • Implement systems for data collection and analysis allowing for tracking of outcomes, client satisfaction, and evaluation of services
  • Assist with audits and attend community meetings to ensure regulation of programs
  • Oversees development and plans to maintain hundreds of clients physical and mental health as well as quality of life
  • Member of department community outreach team, fee structure work group, policy and procedures work group and safety committee team
  • Provide First Aid and CPR training to agency employees.

Crisis Stabilization Unit Case Manager

Jefferson Hills
11.2015 - 11.2017
  • Coordinate with multidisciplinary treatment team to provide trauma informed clinical interventions for hundreds of patients
  • Established strong connections with existing service providers and community partners to develop comprehensive disposition plan
  • Manages, directs and coordinates delivery of mental health care for patients
  • Advocate, support, educate and counsel youth adolescents in crisis
  • Conduct intakes and explain legal paperwork to clients and guardians
  • Work with clients and family to prepare for successful discharge and link family to needed services
  • Prepare and execute group therapy for children and teens.

Senior Paralegal/Office Manager

Fuller Law Firm
08.2007 - 11.2015
  • Senior Paralegal providing support to lead attorney for litigation cases including trial preparation and strategic planning.
  • Helped build single attorney firm into a multi-million dollar law firm.
  • Manage daily operations of firm.
  • Managed 50-75 cases while supervising employees and managing office.
  • Negotiate medical bills for clients.
  • Responsible for all hiring, recruiting and training of office employees.
  • Conducted legal research to support case preparation, enhancing argument effectiveness.
  • Drafted and filed legal documents, ensuring compliance with court requirements and deadlines.

Education

Bachelor of Science - Human Services Mental Health Counseling Concentration

Metropolitan State University of Denver
Denver, CO
05.2016

Paralegal Certification -

Colorado State University
Fort Collins, Colorado
01.2003

Skills

  • Development, management, and coordination of agency programs
  • Staff and volunteer recruitment, management and training
  • Care coordination and health care education for clients
  • Client and staff advocacy
  • Grant management, budgeting and resource management
  • Policy and procedure improvement
  • Team leadership and direction
  • Crisis management and recovery skills
  • Multi-cultural competence and experience working with diverse clientele
  • Strong community connections
  • Medical and behavioral health knowledge and understanding

Accomplishments

  • CPR and First Aid Instructor Certified
  • Registered Yoga Instructor (200 HR)
  • Board Member Cultural Arts Commission for the City of Englewood
  • Advisory Council for Spark the Change

Timeline

Community Disaster Program Manager

American Red Cross
02.2024 - Current

Program Manager

Jewish Family Service of Colorado
11.2017 - 01.2024

Crisis Stabilization Unit Case Manager

Jefferson Hills
11.2015 - 11.2017

Senior Paralegal/Office Manager

Fuller Law Firm
08.2007 - 11.2015

Bachelor of Science - Human Services Mental Health Counseling Concentration

Metropolitan State University of Denver

Paralegal Certification -

Colorado State University