Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Hard working and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Community Disaster Program Manager
American Red Cross
02.2024 - Current
Sole Disaster Cycle Services (DCS) staff member overseeing disaster preparedness, response, and recovery across a 10-county region; supported and empowered a network of 550+ volunteers.
Increased volunteer engagement by 15% by recruiting, training, and mentoring diverse Disaster Leadership Volunteers to lead preparedness,
response, and recovery efforts.
Led cross-functional collaboration with Volunteer Services and external stakeholders, including VOADs, EMs, and community partners, to drive
readiness and community engagement initiatives.
Planned and executed disaster training exercises at local and regional levels; coordinated logistics and communication across multiple response
partners and internal teams.
Built four specialized volunteer teams across preparedness programs, enhancing community readiness and expanding local capacity to deliver
education, resources, and disaster planning support.
Served as Job Director for multiple multi-family fire responses, managing on-site operations, coordinating services for 100+ clients, and ensuring
seamless collaboration with six partner agencies.
Program Manager
Jewish Family Service of Colorado
11.2017 - 01.2024
Provide leadership and full oversight of the Aging Care & Connections community programming for older adults and adults with disabilities
This includes program planning, development, implementation, program management and evaluation of each service
Oversee and manage 2-million-dollar grant from the German Government as well as multiple federal grants
Developed new programming that has increased funding to agency as well as services to the community
Supervision of staff and recruitment and coordination of hundreds of volunteers for each program
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals
Devised tools and benchmarks to improve team performance and monitor production
Supportive leadership and management style encouraging staff to be creative and set professional goals that help inspire growth and retention
Implement systems for data collection and analysis allowing for tracking of outcomes, client satisfaction, and evaluation of services
Assist with audits and attend community meetings to ensure regulation of programs
Oversees development and plans to maintain hundreds of clients physical and mental health as well as quality of life
Member of department community outreach team, fee structure work group, policy and procedures work group and safety committee team
Provide First Aid and CPR training to agency employees.
Crisis Stabilization Unit Case Manager
Jefferson Hills
11.2015 - 11.2017
Coordinate with multidisciplinary treatment team to provide trauma informed clinical interventions for hundreds of patients
Established strong connections with existing service providers and community partners to develop comprehensive disposition plan
Manages, directs and coordinates delivery of mental health care for patients
Advocate, support, educate and counsel youth adolescents in crisis
Conduct intakes and explain legal paperwork to clients and guardians
Work with clients and family to prepare for successful discharge and link family to needed services
Prepare and execute group therapy for children and teens.
Senior Paralegal/Office Manager
Fuller Law Firm
08.2007 - 11.2015
Senior Paralegal providing support to lead attorney for litigation cases including trial preparation and strategic planning.
Helped build single attorney firm into a multi-million dollar law firm.
Manage daily operations of firm.
Managed 50-75 cases while supervising employees and managing office.
Negotiate medical bills for clients.
Responsible for all hiring, recruiting and training of office employees.
Conducted legal research to support case preparation, enhancing argument effectiveness.
Drafted and filed legal documents, ensuring compliance with court requirements and deadlines.
Education
Bachelor of Science - Human Services Mental Health Counseling Concentration
Metropolitan State University of Denver
Denver, CO
05.2016
Paralegal Certification -
Colorado State University
Fort Collins, Colorado
01.2003
Skills
Development, management, and coordination of agency programs
Staff and volunteer recruitment, management and training
Care coordination and health care education for clients
Client and staff advocacy
Grant management, budgeting and resource management
Policy and procedure improvement
Team leadership and direction
Crisis management and recovery skills
Multi-cultural competence and experience working with diverse clientele
Strong community connections
Medical and behavioral health knowledge and understanding
Accomplishments
CPR and First Aid Instructor Certified
Registered Yoga Instructor (200 HR)
Board Member Cultural Arts Commission for the City of Englewood
Advisory Council for Spark the Change
Timeline
Community Disaster Program Manager
American Red Cross
02.2024 - Current
Program Manager
Jewish Family Service of Colorado
11.2017 - 01.2024
Crisis Stabilization Unit Case Manager
Jefferson Hills
11.2015 - 11.2017
Senior Paralegal/Office Manager
Fuller Law Firm
08.2007 - 11.2015
Bachelor of Science - Human Services Mental Health Counseling Concentration
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR