Stacey Rankins

Executed individualized treatment plans under guidance of Board Certified Behavior Analyst (BCBA). Provided one-on-one and group therapy to support skill development in clients, mainly children with autism. Performed data collection and analysis for informed decision-making regarding client care. Utilized targeted behavior strategies to facilitate client growth in communication and self-care. Cultivated strong relationships with clients to foster a supportive therapeutic environment. Worked closely with supervisors and other professionals to maintain client safety and track progress.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Monitored self-checkout systems and provide assistance or intervention where required.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Greeted over 100 customers per day

• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Completed daily cold calling and outreach to build sales pipeline.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Recorded contact information of customers and potential customers in internal database.
• Assisted with training and orientation of new employees.