Summary
Overview
Work History
Education
Skills
Skills
References
Timeline
Generic

Stacey Rapana

HEATLEY

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience with working within the NDIS framework by proactively addressing client needs.

Overview

11
11
years of professional experience

Work History

Senior Support Worker

Cootharinga North Queensland
12.2016 - Current
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general well being.
  • Support client's with there NDIS goals which involved in living an independent life.
  • Liaising with stake holders on supporting client's best interest.
  • Being involved in meetings with different service providers to implement support care plans.
  • Assisting with training with new recruits which will include operational needs of working in a supported independent living house.

Lifestyle Support Worker

Tipacl
01.2023 - 12.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Promoted community integration by providing extensive physical, emotional and social support.

Cleaner Supervisor

Spotless
02.2014 - 11.2016
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Communicated repair needs to maintenance staff.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Education

Certificate 3 Disability

College Australia
02.2015

Skills

  • Customer Support
  • Progress Documentation
  • ADLs Assistance
  • Client Documentation
  • Medication Administration
  • Care Plan Assessment

Skills

  • Administrative Support

References

Helen Fong (Support Worker Cootharinga)

0407 246 442


Marnie Coombes ( White Lotus Organisation)

0421 285 046


Timeline

Lifestyle Support Worker

Tipacl
01.2023 - 12.2024

Senior Support Worker

Cootharinga North Queensland
12.2016 - Current

Cleaner Supervisor

Spotless
02.2014 - 11.2016

Certificate 3 Disability

College Australia

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Stacey Rapana