Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Stacey Richardson

Jackson,MI

Summary

Business Operations Manager with extensive experience in strategic planning and logistics management at PS&T. Proven ability to implement cost-saving initiatives and improve operational efficiency. Strong skills in staff management and vendor relations, contributing to continuous improvement and a culture of excellence.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Business Operations Manager

PS&T
Jackson
10.2001 - Current
  • Oversee the daily operations of multiple departments, ensuring compliance with company policies and procedures.
  • Created a company handbook to document company policies and procedures for employees and onboarding team members.
  • Implemented cost-saving strategies in logistics processes and vendor relations.
  • Implemented effective change management strategies to ensure the successful adoption of new processes or technologies.
  • Hired and onboarded team members to meet immediate and expected demands.
  • Conducted regular audits of internal documents, such as contracts, invoices, and purchase orders.
  • Trained and mentored staff on logistics best practices and safety protocols.
  • Monitored trends in the industry, identified potential risks, and developed plans for mitigating those risks.
  • Collaborated with senior management on strategic initiatives related to process improvements, cost savings, and organizational development.
  • Provided guidance on best practices for streamlining workflow processes across departments.
  • Developed competitive rate structures based on a detailed knowledge of company accounting and financial systems.
  • Developed and implemented processes to improve operational efficiency, and reduce costs.
  • Analyzed data from financial reports to identify areas for improvement in business operations.
  • Developed strong partnerships with suppliers to enhance service quality.
  • Demonstrated and supported continuous improvement, and a growth mindset.
  • Established and monitored KPIs to optimize company performance.
  • Analyzed logistics data to identify areas for process improvement.
  • Prepared staff work schedules and assigned specific duties.
  • Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
  • Coordinated with freight forwarders to expedite international shipments.
  • Negotiated contracts with carriers for optimal pricing on transportation services.
  • Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
  • Managed logistics operations to ensure timely delivery of goods.

Receptionist

Cummins & Barnard, Inc
Ann Arbor
11.2000 - 10.2001
  • Customer Service
  • Microsoft Excel Data Entry
  • Managed Executives weekly schedules
  • Mail Delivery, Filing, etc.

Education

Bachelor of Science - Business Management

University of Phoenix
AZ
01.2022

Associate of Science - Business

University of Phoenix
AZ
01.2020

Skills

  • Effective Communication
  • Decision-making capabilities
  • Staff Management
  • Excellent oral and written communication
  • Microsoft Office proficient
  • Strategic Planning
  • Business Workflows
  • Project Management
  • Analytical Skills
  • Logistics Management
  • Financial Management
  • Financial Oversight
  • Financial data decision-making
  • Vendor & Supplier Management
  • Hiring and Onboarding

Certification

  • Certificates of Training in: Microsoft Word, Excel, Access, Powerpoint
  • OSHA's First Responder Awareness Training Course #1007
  • IATA Dangerous Goods Shipping Course (Air Shipments)
  • DOT Basic Hazmat Employee Training #1058

References

References available upon request.

Timeline

Business Operations Manager

PS&T
10.2001 - Current

Receptionist

Cummins & Barnard, Inc
11.2000 - 10.2001

Bachelor of Science - Business Management

University of Phoenix

Associate of Science - Business

University of Phoenix