Stacey Riley
Clive,IA
Summary
Successful Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
10
10
years of professional experience
Work History
Real Estate Assistant
Bergkamp, Hemphill And McClure, P.C.
Adel, Iowa
12.2020 - Current
- Maintained efficient office operations by handling errands and administrative functions.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Prepared title commitments, title policies and affidavits.
Property Management Administrative Assistant
515 Real Estate
Ankeny, Iowa
01.2019 - 12.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Maintained clean reception area to promote positive, professional environment for clients.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Updated ledger tracking daily.
- Updated Buildium daily (Accounting program)
- Daily internal/external banking transfers and deposits
Executive Administrative Assistant
KCCI-TV
Des Moines, Iowa
02.2015 - 09.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments and handled calenders for senior leadership.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Transcribed phone messages and relayed to appropriate personnel.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Implemented updated policies and practices for organization and monitored effect.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets and filing systems for management team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Trained junior office staff in correct procedures and reporting requirements.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Administrative Assistant
Wells Fargo Home Mortgage
Des Moines, Iowa
01.2012 - 02.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained staff directory and company policy handbook for human resources department.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Education
Associate of Arts - Business Administration
Grandview University
Des Moines, IA05.2001
High School Diploma -
Waukee High School
Waukee05.1996
Skills
- MS Office Proficiency
- Assisting Legal Professionals
- Exceptional Telephone Etiquette
- Online Databases
- Office Management
- Calendar and Scheduling Software
- Travel Arrangement Coordination
- Bookkeeping and Basic Accounting
- Meeting Agenda Preparation
- Correspondence and Memos
- Office Supplies and Inventory
- Coordination of Administrative Activities
- Processing Personnel Records Compilation
- Employee Data Record Keeping
- Recruitment Documentation
- Benefits Explanations
- Employee Interviews
- Company Policies and Procedures Training
- Personnel Documentation Verification
- Screening Processes
- Employee Performance Management
- Orienting New Employees
- Termination Processing
- Recruiting Processes
- Payroll Preparation
- Sorting and Delivering Mail
- Confidential Records Management
- HR Support
- Employee Timesheet Processing
- Job Matching
- Applicant Screening
- Terminal Organization
- Talent Management
- HR Policies
- Resume Screening
- Personnel Scheduling
- Interviewing and Prescreening
- ID Verification
Timeline
Real Estate Assistant
Bergkamp, Hemphill And McClure, P.C.
12.2020 - Current
Property Management Administrative Assistant
515 Real Estate
01.2019 - 12.2020
Executive Administrative Assistant
KCCI-TV
02.2015 - 09.2018
Administrative Assistant
Wells Fargo Home Mortgage
01.2012 - 02.2015
Associate of Arts - Business Administration
Grandview University
High School Diploma -
Waukee High School
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