Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stacey Roberts

Bellevue,ID

Summary

A local to the Bellevue area for 36 years, I am dependable Mechanical Technician who brings 33 years of experience monitoring and maintaining automotive equipment. A skilled troubleshooter and expert repair person with solid history in automotive. I can manage routine service and repair needs for foreign and domestic vehicles. Trained in everything from engine tuning to alignments.

In addition to my mechanical expertise, I have also gained valuable experience as a FedEx Courier/Feeder, demonstrating my commitment to learning new skills, timeliness, efficient logistics and adjusting routes in real time while maintaining costumer relations in the process.

Overview

26
26
years of professional experience

Work History

Courier/Feeder

FedEx
Bellevue, ID
09.2024 - 01.2025
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
  • Obtained official signatures for different types of deliveries.
  • Sorted parcels according to delivery route.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Quickly responded to customer inquiries to improve business relationships.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Operated equipment and machinery according to safety guidelines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Mechanic Technician

Car Doctor
Bellevue, United States
01.2014 - 04.2024
  • Inspect, diagnose or repair vehicles of all sizes and models
  • Time management
  • Attention to detail
  • Greet customers in a friendly and professional manner
  • Listen attentively to help identify and confirm customer concerns/needs
  • Present a resolution to any customer's concern
  • Complete warranty services according to manufacturer specification
  • Communication: This includes explaining automotive problems and repairs to clients, educating them on repair needs, and costs.
  • Estimates: This includes providing accurate estimates for repair or maintenance jobs
  • Knowledge of mechanical, electrical, and electronic components of vehicles
  • Observe safety precautions against accidents, dangerous fluids, and chemicals

Mechanic Technician

Ketchum Automotive
Ketchum, Idaho
01.1999 - 01.2014
  • Inspect, diagnose or repair vehicles of all sizes and models
  • Time management
  • Attention to detail
  • Greet customers in a friendly and professional manner
  • Listen attentively to help identify and confirm customer concerns/needs
  • Present a resolution to any customer's concern
  • Complete warranty services according to manufacturer specification
  • Communication: This includes explaining automotive problems and repairs to clients, educating them on repair needs and costs
  • Estimates: This includes providing accurate estimates for repair or maintenance jobs
  • Knowledge of mechanical, electrical, and electronic components of vehicles
  • Observe safety precautions against accidents, dangerous fluids, and chemicals

Education

Dangerous Goods Specialist Certificate
Salt Lake City, UT
10-2024

Hazardous Spill Clean Up Specialist Certification
Salt Lake City, UT
10-2024

Fork Lift Operator OSHA Certificate
Twin Falls, ID
07-2024

Certification - ABS - Anti Brake Systems

Coit Erickson- Coits' Electric LLC
Meridian, Idaho
06.2000

Certification -

Ford Dealership
Utah
03.2000

Certification - Noise, Vibrations and Harshness

Utah
10.1999

Certification - Automotive Electronics

Utah
02.1999

High School -

Wendell High School
Wendell
05.1985

Skills

Technician Expertise:

  • Diagnostics: pinpointing the root cause of vehicle problems through systematic inspection, testing and use of diagnostic tools
  • Repair & Maintenance: complete in repairing and maintaining various vehicle systems, including: engine, transmission, brakes, suspension and steering, electrical system, air conditioning and heating, exhaust systems,

Essential Soft Skills:

  • Problem solving: analytical and logical thinking to trouble shoot complex issues
  • Communication: Clear and effective communication with customers to explain repairs, costs and answer questions
  • Customer Service: Providing excellent customer service, building rapport and maintaining sanctification
  • Time Management: Efficiency managing time and prioritizing tasks to meet deadlines
  • Manual Dexterity: Fine motor skills for precise work with tools and small parts
  • Physical Stamina: Ability to work in physically demanding positions, lift heavy objects and stand for extended periods
  • Continuous Learning: Adaptability to new technologies and staying updated on the latest automotive advancements
  • Safety Awareness: Prioritizing safety for myself and others on the road and warehouse
  • Technological Skills: Familiarity with GPS systems, handheld scanners and other relevant technology

References

  • Coit Erickson, Coits' Electric LLC, 2703 E Wainwright Dr, Meridian, ID, 83646, United States, (208) 720-4078
  • Patricia Frye, Personal, 280 Melrose St, Bellevue, ID, 83313, United States, (208) 721-0151
  • James Morrey, Statewide Sandblasting and Painting, (208) 731-0629
  • Merritt Baldwin, Personal, (208) 721-2941

Timeline

Courier/Feeder

FedEx
09.2024 - 01.2025

Mechanic Technician

Car Doctor
01.2014 - 04.2024

Mechanic Technician

Ketchum Automotive
01.1999 - 01.2014

Dangerous Goods Specialist Certificate

Hazardous Spill Clean Up Specialist Certification

Fork Lift Operator OSHA Certificate

Certification - ABS - Anti Brake Systems

Coit Erickson- Coits' Electric LLC

Certification -

Ford Dealership

Certification - Noise, Vibrations and Harshness

Certification - Automotive Electronics

High School -

Wendell High School

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Stacey Roberts