Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Frost-Shartzer

Danville,CA

Summary

Currently Animal Husbandry Supervisor for 50+ Volunteers at The Marine Mammal Center, Sausalito, CA. Oversee scheduling, attendance requirements, skills matrixes, and medical course completion. In the past, extensive experience leading teams of volunteers in retail operations both as a paid position for Hospice of the East Bay, and as a volunteer bookstore manager at the Danville Library. Lead team members to perform on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement organizational procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Creative and motivated leader understanding the unique position of coordinating a volunteer staff, utilizing individual strengths to accomplish end of day tasks successfully. Skilled in teaching new procedures with patience and compassion. Quick-thinking Manager recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in processes and procedures necessary for an engaging and pleasant work culture.

Overview

15
15
years of professional experience

Work History

Supervisor of Animal Husbandry Crew

The Marine Mammal Center California
2016.04 - Current
  • Applied strong leadership and problem-solving skills to maintain team efficiency and compliance
  • Organize medical orders that are completed without errors or compromising the patients.
  • Mentored new volunteers on safety and skills development
  • Set forth expectations comprehensibly and consistently
  • Stay in communication with veterinary staff for changes in medical orders

Book Store Co-Manager

Danville Library - Friends
2019.01 - 2023.10


  • Promoted growth and talent development of volunteers, focusing on skill strengths and interest level
  • Helped with planning schedules and delegating assignments
  • Assisted team members with delivering friendly, knowledgeable customer service

Manager of Retail Operations - Danville

Hospice Of The East Bay
2009.01 - 2015.10
  • Managed and motivated employees and volunteers to be productive and engaged in their work, by providing a welcoming and attentive work culture.
  • Onboarded new employees with training and a specific focus on efficiency and improved decision making
  • Improved performance by mentoring team members through personal example and listening to concerns and questions
  • Accomplished revenue improvements with marketing events, promotion strategies, product placement and community outreach with data driven changes in pricing and sales.
  • Developed and maintained relationships with customers and encouraged employees and volunteers to do the same
  • Maintained professional, organized, and safe environment for employees and customers
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Bachelor of Science - Plant Science

University of Rhode Island
Kingston, RI

Master of Science - Plant Physiology

University of Maryland
College Park, MD

Ph.D. - Electrophysiology - WD

University California, Davis
Davis, CA

Post-Doc Research Associate

University of California, Berkeley
Berkeley, CA

Skills

  • Volunteer and Employee Management
  • Skills Development
  • Schedule Accountability
  • Teaching and Mentoring
  • Customer service and Communication

Timeline

Book Store Co-Manager

Danville Library - Friends
2019.01 - 2023.10

Supervisor of Animal Husbandry Crew

The Marine Mammal Center California
2016.04 - Current

Manager of Retail Operations - Danville

Hospice Of The East Bay
2009.01 - 2015.10

Bachelor of Science - Plant Science

University of Rhode Island

Master of Science - Plant Physiology

University of Maryland

Ph.D. - Electrophysiology - WD

University California, Davis

Post-Doc Research Associate

University of California, Berkeley
Stacey Frost-Shartzer