Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Stacey Simko

Charlotte,NC

Summary

Skilled Logistics and Supply Chain leader offering 25 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding objectives.

Overview

26
26
years of professional experience

Work History

Ocean Cargo Manager

Nippon Express
Charlotte, NC
01.2024 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Senior Regional Business Development Manager

GES Logistics, Formally Globe Express Services
01.2023 - 11.2023
  • Responsible for increasing revenue and market share while developing ongoing relationships with new and existing customers
  • Work with Pricing Dept to quote rates for Import, Export, Ocean, Trucking, Warehousing, Air freight and
  • Supply Chain Management as well as work with IT and Operations Dept for proper set up when clients are won
  • Qualify leads and schedule appointments to discuss opportunity, solutions and potentially win business
  • Manage my portfolio of customers
  • Continue to be a resource for Operations Dept’s and other BDM’s
  • Report all activity daily in HubSpot CRM
  • Create KPI’s, quarterly and yearly for my book of business as well as assist National Sales Manager with other KPI’s
  • Travel as needed for Client and potential client meetings, trade shows, etc
  • Continue to find ways for the Sales Dept to work effectively and efficiently in order to gain more business at a faster pace.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Senior Operations Manager

Globe Express Services
01.2018 - 01.2022
  • Successfully lead a 9-member team of 2 Supervisors and 7 staff overseeing Ocean and Air product for
  • Export and Import operations, Cargo Management, and domestic freight, while still handling functions from previous position
  • Collaborated with Pricing, and Accounting Teams to streamline processes for cost savings
  • Manage profit and loss of the Operations Department, , which grew in profit year over year under my leadership
  • Worked with Sales team to grow the Operations Department by way of visiting current customers as well as obtain new customer; going to trade shows, etc
  • With the National Sales Manager
  • Maintained relationships with vendors as well as customers
  • Met with potential agents overseas for collaboration.

Strategic Key Account Manager/Business Development

Globe Express Services
01.2016 - 01.2018
  • Managed IT tasks and execution for house made VENDOR PORTAL Booking System, which is currently being used successfully by our Cargo Management/Supply Chain clients
  • Worked with IT to correct all EDI errors
  • Managed IT tasks for conversion of current system to new system for cost savings
  • Managed operations for Supply Chain/Cargo Management Accounts
  • Managed IT on adding new and current customers, as well as vendors, to EDI for time management
  • CARGOWISE Super user for CRM portion of the system
  • Trained Sales Team on use of the system on a daily basis
  • Create KPI’s, quarterly and yearly, for Key Account Customers
  • Managed my own portfolio of customers
  • Created extensive sales reports for President of company to show performance of Sales staff
  • Trained clients to use CW Webtracker System
  • Created PowerPoint presentations for Sales and projects within the company
  • Worked with overseas offices to ensure compliance and workflow for Webtracker system
  • Created workflows and SOW for Cargo Management clients

Inside Sales Executive

JAS Forwarding
01.2015 - 01.2016
  • Responsible for increasing revenue and market share while developing ongoing relationships with new and existing customers
  • Quoted all rates for Import, Export, Ocean, Trucking, Warehousing, and Air Freight for local Branch
  • Qualified leads and schedule appointments to discuss opportunity and potentially win business
  • Managed my own portfolio of customers
  • A resource for Operations
  • Reported all activity daily in CRM.

Premier Account Specialist/ Export Specialist

Damco
01.2013 - 01.2015
  • Responsible for on boarding Premier customers and daily service of accounts to ensure customer satisfaction, growth and retention
  • Acted as single point for contact for Premier Import and Export customers
  • Up selling services for brokerage, ocean, and air product offerings
  • Provided logistics solutions to customers
  • Provided SOP’s and process improvement guidance to overseas offices
  • Worked closely with local operations for successful movement of cargo to our customer’s door
  • Prepared and maintained reporting for customer’s shipment visibility
  • Managed the White Glove Program for Hewlett Packard Account
  • Hazmat Certified / Handled all Hazardous Export bookings for Charlotte office
  • Supply Chain Management

Maersk Logistics
01.2007 - 01.2013
  • Responsible for maintaining the data integrity of the company operational systems as well as pinpointing EDI errors for a timely transmission
  • Established and built strong relationships with clients and provided personalized services
  • Managed the communication between the client and the Damco international origin offices
  • Ensured that customer’s service expectations were met and exceeded by having a vast understanding of the customers’ products and markets
  • It also required recurrent communication with carriers, brokers, de- consolidators and truckers
  • Resolved any issues that were raised and that would affect the client’s delay of cargo
  • Internationally and/or locally
  • Established critical success factors and implement key performance indicators in conjunction with the client manager
  • Responsible for profit and loss review and closure
  • Shipment analysis and report generation

Regional Dispatch

Maersk Line
01.2006 - 01.2007
  • Responsible for all aspects of dispatch for Import Cargo coming out of Georgia PortsAuthority
  • Ensured that freight moved the most cost-effective way in order to create a larger profit margin for the company but also maintain the pricing for the customer
  • Export Customer Service/Freight Forwarding/NVOCC

C.H. Powell Company
01.1998 - 01.2006
  • Organized and planned consolidation loads for Export
  • Prepared LCL and FCL sailing schedules for Export
  • Invoiced for account holders and handled all profit shares for our origin offices
  • Filed all NVOCC rates with the FMC as well as any updates
  • Quoted LCL and ocean rates through our Damco service contracts
  • Made export bookings for key clients and Damco customers
  • Handled Letters of Credits for Banks in Turkey, Pakistan and India
  • Prepared documentation for Export Customers as well as LC customers
  • Cross trained to assist with every job function in the office.

Education

Trident Technical College, Charleston, SC

Financial Technology - FinTech

University of North Carolina At Charlotte, Charlotte, NC
11.2023

Skills

  • BUSINESS SKILLS:
  • Proficient with MICROSOFT Software EXCEL/WORD/OUTLOOK/POWERPOINT
  • Performance Evaluations
  • Customer Service
  • Relationship Building
  • Product Demonstrations
  • Business Development
  • Relationship Development
  • Project Management
  • Prospecting
  • Sales Presentations
  • Decision-Making
  • Relationship Building and Rapport
  • Sales and Marketing
  • Negotiations
  • Performance Metrics
  • Key Decision Making
  • Market Trend Analysis
  • Proficient in [Software]
  • Process Improvement
  • Account Management
  • Team Collaboration
  • Analytics
  • Market Tracking
  • Account Development
  • Verbal and Written Communication
  • Order Management
  • Cross-Functional Collaboration
  • Mentoring and Coaching
  • Networking Strength
  • Vendor Management

Accomplishments

  • Local super user for Kewill operating system, MDM operating system and CargoWise System
  • Rewarded recognition for being one of the top performers for savings in Regional dispatch department
  • Received many accolades from management and customers for quality customer service, including
  • Employee of the year at Damco and Employee of the Quarter at Globe Express Services
  • Proficient in MS software; including but not limited to: Excel, PowerPoint, Word, 365 and Power BI
  • FinTech Certified
  • Lead PTA committee for PAY4School.com system as well as NC and SC Real Estate Broker

Timeline

Ocean Cargo Manager - Nippon Express
01.2024 - Current
Senior Regional Business Development Manager - GES Logistics, Formally Globe Express Services
01.2023 - 11.2023
Senior Operations Manager - Globe Express Services
01.2018 - 01.2022
Strategic Key Account Manager/Business Development - Globe Express Services
01.2016 - 01.2018
Inside Sales Executive - JAS Forwarding
01.2015 - 01.2016
Premier Account Specialist/ Export Specialist - Damco
01.2013 - 01.2015
- Maersk Logistics
01.2007 - 01.2013
Regional Dispatch - Maersk Line
01.2006 - 01.2007
- C.H. Powell Company
01.1998 - 01.2006
Trident Technical College - ,
University of North Carolina At Charlotte - Financial Technology, FinTech
Stacey Simko