Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Simpson

Mesa,AZ

Summary

Dynamic Parts Assistant at Bruckner Truck & Equipment with proven problem-solving skills and a strong focus on organizational excellence. Enhanced inventory accuracy and streamlined ordering processes, resulting in improved customer satisfaction. Proficient in Microsoft Office and adept at fostering team collaboration to support parts department operations effectively.

Overview

20
20
years of professional experience

Work History

Parts Assistant

Bruckner Truck & Equipment
02.2005 - 11.2024
  • Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
  • Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
  • Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
  • Provided excellent customer service by quickly locating requested parts.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action to maintain accuracy.
  • Reduced instances of incorrect part orders by cross-referencing part numbers against manufacturer catalogs before finalizing transactions.
  • Supported sales team by providing detailed information on available parts and accessories, helping them close deals more effectively.
  • Streamlined parts ordering process for faster service and improved customer satisfaction.
  • Assisted in managing the parts department budget, ensuring cost-effective purchasing decisions were made while still meeting inventory needs.
  • Established a tracking system for special order requests, minimizing instances of lost or misplaced items and improving overall customer satisfaction.
  • Assisted with scheduling deliveries, ensuring timely arrival of essential parts for repair jobs and reducing downtime.
  • Improved communication between departments by creating an inter-departmental request system for specific part orders.
  • Stocked and managed stock of parts.
  • Ordered parts from various distributors to fulfill demands.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones. Following thru with Claims for damaged or shortage of parts.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Ordered parts for customers, repair shops and Parts department for use in Semi-Truck equipment.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Adhered to company guidelines for performance and compliance.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Provided accurate and up-to-date records of leading procurement procedures.
  • Utilized software to order, track and invoice product shipments.
  • Implemented policies and procedures for optimal purchasing methods and cost control.
  • Data Entry
  • Microsoft Office
  • Dealership Experience
  • Ordering, receiving and invoicing of Parts
  • Inventory Control
  • Time Management
  • Customer Support
  • Organizational Skills
  • Administrative Experience
  • Shipping & Receiving

Education

Manchester West High School
Manchester, NH
05-1987

Skills

  • Problem-solving skills
  • Team collaboration
  • Verbal and written communication
  • Warehouse operations
  • Parts Department support
  • Returns processing
  • Data Entry
  • Microsoft Office
  • Ordering Parts and Receiving in Parts
  • Invoicing of Parts
  • Organizational Skills

Timeline

Parts Assistant

Bruckner Truck & Equipment
02.2005 - 11.2024

Manchester West High School

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