Stacey Snyder

Flexible, extremely movtivated employee offering 20 years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients. I worked as a Front of the house manager/Bar Manager for over 20 years. I know most of my experience is in the food and hospitality industry but I am certain my skills are a perfect fit for your company. Patient Customer specialist offers 20+-year track record establishing rapport with clients and exceeding company expectations. Focused on meeting monthly scorecard expectations and resolving customer inquiries and complaints. Versatile and diplomatic individual recognized for reacting positively to ongoing, changing environment.

Effective Manager with strengths in leadership and conflict-resolution excels in making customers feel heard. Quickly builds rapport with customers and makes sincere effort to understand and address concerns quickly. Collaborative approach to problem-solving results in increased customer and employee satisfaction.

Reliable and hardworking Bar/Manager works autonomously or in teams to serve 100's customers per shift. Experience anaging staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.