STACEY SPAN
Center Specialist
Spring Lake,MI
Summary
Looking for a challenging role where I can utilize my experience in customer service, data entry, and office management. I pride myself on my relationships with nursing and doctor staff, donor records and receiving/sending records from their outside doctors, following infection control and work well with the local health department, following regulations on disease reporting.
Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager/Trainer/ Certified Phlebotomist/Laboratory Technician
Grifols Biomat USA
Muskegon, USA
06.2019 - Current
- I ensure that the flow of production will continue to move quickly and efficiently.
- My skill set begins with knowledge of word processing, excel and spreadsheets, along with managing and preparing records and reports, along with scheduling shifts. Working in the lab with biohazardous materials. Using aseptic technique, able to work in -42 degree environment for a period of time.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Provided feedback on manager's performance during their training process.
- Ensures that accurate and thorough documentation of necessary records is performed
- Also my time is spent training of new employees and retraining of current employees
- Building rapport with donors of all sorts
- I started out as line staff, and currently managing the entire building as scheduled
- I manage the entire production team, with a calm and positive attitude
- Being a team player and working towards the goals of the company
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Conducted structured interviews and recorded audio.
- Reviewed resumes, applications, and other pertinent documents prior to interviews.
Physically assisting students
Grand Haven Public Schools
Grand Haven, USA
09.2015 - 01.2019
- Physically assisting students with tasks like eating, using the bathroom, riding the bus and moving from one classroom to another
- Works closely with teachers to prepare lesson plans that best fit the needs of our students with disabilities
- Familiar with medical equipment and procedures
Home Daycare Owner
Self Employed
Spring Lake, USA
01.2004 - 09.2014
- Provided care for children in my home
- Ensured that all necessary supplies were available at all times.
- Established positive relationships with families by responding promptly to inquiries or concerns about their children's care.
- Kept accurate records of attendance, meals served, medications administered and other important information.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Planned age-appropriate lessons focusing on language development, music appreciation, art exploration, physical education.
- Maintained organized and clean classroom and play areas.
- Observed and monitored children's play activities.
CNA - Certified Nursing Assistant
Grand Rapids Veterans Home
Grand Rapids, USA
09.2002 - 01.2004
- Cared for Veterans
- Provided wound care
- Feedings
- Hygiene
- Catheter care
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored food intake and output as directed by nursing staff.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Documented patient care services by charting in designated areas.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Administered medications under supervision of a licensed nurse.
CNA - Certified Nursing Assistant
Special Tree Rehabilitation System
Romulus, USA
01.1995 - 01.2002
- Cared for adults with spinal cord injuries
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Administered medications and educated patients and families on correct at-home administration.
Education
One year of Community College -
Skills
- Microsoft
- Excel
- Data Entry
- High-Volume Call Handling
- Visitor Management
- Enthusiasm
- Problem-Solving
- Computing Skills
- Professional Demeanor
- Friendly Demeanor
- Employee Scheduling
- Payroll Adjustments
- Patient Assessment
- Vital Signs Taking
- Patient Care
- Medical History Recording
- Wound Dressing
- Record-Keeping
- Medicine Administration
- Blood Pressure Monitoring
- Rehabilitation Therapy
- Hygiene Assistance
- Seizure Behavior Logging
- Medication Intake Recording
- Clinical lab settings
- Disease specialization proficiency
- Interpersonal and written communication
- Laboratory documentation
- Hazardous waste management
- Laboratory safety protocols
- Analytical chemistry
- Lab equipment maintenance
- Equipment calibration
- Specimen processing
- Standard operating procedures
Certification
- Donor Phlebotomy Technician (DPT)
- First Aid/CPR
- Plasma Processor/Laboratory Technologist
Groups
Auxiliary Holton, MI American Legion, Proud member, 02/01/02, Present
Timeline
Manager/Trainer/ Certified Phlebotomist/Laboratory Technician
Grifols Biomat USA
06.2019 - Current
Physically assisting students
Grand Haven Public Schools
09.2015 - 01.2019
Home Daycare Owner
Self Employed
01.2004 - 09.2014
CNA - Certified Nursing Assistant
Grand Rapids Veterans Home
09.2002 - 01.2004
CNA - Certified Nursing Assistant
Special Tree Rehabilitation System
01.1995 - 01.2002
One year of Community College -
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