Stacey Spitz

University of Nebraska Federal Credit Union

Lincoln, NE

04.2002 - Current

Assisted with creating and issuing new debit cards, credit cards, and ATM cards, as well as blocking current cards when needed.
Processed deposits, withdrawals, loan payments, and cash advances for Credit Union members.
Provided superior customer service to Credit Union members in person and over the phone.
Performed daily balancing of teller drawer transactions.
Handled outgoing domestic and international wires.
Answered inquiries from members regarding their accounts or other credit union services.
Assisted with training new tellers or other staff members in proper procedures.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Ordered checks, placed stop payment orders, and conducted additional special services for members.
Prepared loose coins received by members to be sent to FNBO.
Prepared per diem change orders for coaches or director of operations for Husker athletic teams for away games.
Built and maintained member relationships through quality, personalized interactions.
Issued money orders, cashier checks as needed for members.
Assisted loan officers with closing loans and printed any checks that were prepared with loan proceeds.
Maintained confidentiality of bank records and client information.
Ensured compliance with all bank security protocols including the handling of confidential documents.
Created and redeemed Certificates of Deposits as needed.